Laughing all the Way to Work

NOVEMBER 3, 2007

Why does all our good etiquette sense go out the window just because we are a cell phone? Some employers are even considering banning cell phone use at work because of our poor etiquette. [1] 1] What is it about the cell phone that we just have to run for it when it rings? 2] Is that your phone ringing? Do we need it?

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Ian's Messy Desk

NOVEMBER 10, 2010

Image by d70focus via Flickr On the first day of Christmas , the Office of the Information and Privacy Commissioner gave to me… 12 tips for protecting privacy. Six points for consumers : Ask how personal information (eg. name, address, phone number) will be used. Thanks for visiting!

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Ian's Messy Desk

MAY 28, 2010

Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? What information should your voice mail message contain? Answers Answer a ringing phone by the third ring. Don’t sacrifice information for the sake of brevity. Get the information up front. Answers after the jump.

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Professional Assistant Blog

JULY 7, 2010

Here are the 4 easy steps to do this: Highlight the information you want to change from vertical to horizontal or vice versa, depending on which way you need to change the information. Give it a try yourself and see how quick it can be to manipulate information from vertical to horizontal and vice versa. Click Transpose!

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Professional Assistant Blog

NOVEMBER 25, 2009

Do you want to walk over to their cubicle while their talking loudly on the phone and give them a piece of your mind? One of my readers asks: Ive been reading your blog for the past few months and really appreciate all the information and tips you provide! This happens to the best of us all of the time.

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Professional Assistant Blog

JULY 10, 2009

Do you try to "go green" by not printing e-mails or other documents that you could be e-mailing to others that you want to share this information with? You really have to be careful with these, as pertinent company information could leak out into the wrong hands. We are in week 3 now and cannot get rid of our recycling.

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Professional Assistant Blog

NOVEMBER 14, 2007

By The Professional Assistant on Wednesday, November 14, 2007 Filed Under: Ergonomics , Productivity D o you find yourself typing too much? Click on the picture to find out more information. Home About Me Advertise Hands Hurt From Typing? Using the mouse too often? It even gives the person a massaging effect, for lasting comfort.

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Professional Assistant Blog

NOVEMBER 30, 2007

Do you have confidential information that you need to send to someone, but want to make sure that it gets treated like registered mail? For more information, visit www.reditag.com. If you would like more information on keeping your documents safe, take a look at the "How Safe Are Your Documents?"

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Ian's Messy Desk

OCTOBER 20, 2010

The encoding stage refers to the process of putting information into memory. The storage stage refers to retention or maintaining information in memory. The retrieval stage refers to recovering information from memory. Think you can successfully study the details of a report while talking on the phone and reading your horoscope?

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Professional Assistant Blog

NOVEMBER 20, 2009

Posted on 21 November, 2009 10:51 PM Anonymous If you send an iCalendar as a follow up to a meeting request, do you have the option of updating your calendar or is it just for passing on updated information (or as you suggested possibly adding an agenda)? Thanks, Richard Posted on 4 January, 2010 11:32 AM soruba Thanks for the information.

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Professional Assistant Blog

JULY 17, 2009

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Would you prefer the client to calmly and rationally give you information on their issue? Now put yourself in that persons shoes. How would you feel?

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Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

OCTOBER 15, 2008

Your manager asks you to create a report of some sort and wants you to send it to a client, but making sure that they cannot manipulate the information. Also, keep in mind that you don’t want anyone to alter the information in your report. This will enable you to create a PDF-like file where no one can manipulate information.

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PDF 2008 Cubicle PowerPoint 100

Professional Assistant Blog

NOVEMBER 19, 2009

Do you find that your staff are not being consistent with their memos, e-mails , the way they answer the phone , etc.? Post from: Administrative Assistant Tips 2comments for this post soruba Very informative. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.

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Professional Assistant Blog

OCTOBER 27, 2008

There are over 200 articles of information so far and growing. If you feel that you want to remain anonymous, please note that I never disclose any personal information such as your name, company, etc., I have been running this blog for just over a year now and it has grown quite a bit, as you can tell.

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Professional Assistant Blog

JULY 14, 2009

Some of you might already know the answer to this, but I thought that Id give the information here anyways, since I was stumped in the beginning as well. They forget to do their own flight check-in and dont have time, so they call you up and ask you to do it. You scratch your head and wonder how this can be done.

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Professional Assistant Blog

NOVEMBER 18, 2009

Most Recent Questions How to Deal with Inconsiderate Co-Workers Administrative Procedures Manual - Does Your Department Need One? Having Trouble Planning A "Non-Religious" Office Party? Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

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Microsoft Excel 2007 Google Docs Cubicle 100

Ian's Messy Desk

JUNE 18, 2010

For most organizations, e-mail has become the preferred means of communication, both formal and informal. The signature automatically displays at the end of every message and typically contains contact information such as your full name, department, web page, and phone/fax numbers. Thanks for visiting!

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Email Ergonomics Fax Health 100

Professional Assistant Blog

OCTOBER 8, 2009

If its your boss thats asking for this information, make sure to read the e-mail right away. The "Broken Record" Approach The best way to combat this is using the "broken record" approach. Keep telling the person that you will get to it as soon as possible. Everyone else falls into the queue afterwards.

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Professional Assistant Blog

DECEMBER 13, 2007

Does your boss come up to you and ask you to find information on an e-mail that youve received and needs it yesterday? A new window will pop up with results that will populate as the system retrieves this information. You can even specify who sent the e-mail, who it was addressed to, date fields, etc.

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Professional Assistant Blog

NOVEMBER 5, 2008

Creating a filing system can be tricky, as you need to know exactly how to file your files and what type of information you would need to be able to access quickly. Your boss could ask you for something at a moments notice and you are expected to find the information within minutes. as you mentioned in your question.

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Professional Assistant Blog

JANUARY 29, 2008

If someone else needs to access information, they can just click the "Read-Only" button. But if they need to change information, this could cause a problem. So the next time you know you will be leaving your desk for a long period of time, please make sure to close any files that are shared among your staff.

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Filing 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 22, 2008

You can make the reservation directly through this site and the information gets forwarded over to the restaurant itself. So next time you want to make a reservation via phone, hang it up and try OpenTable.com instead! Then you receive an e-mail with the confirmation of all of this. Until next time, Take care - of your clutter!

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Restaurants 2008 Cubicle Google Docs 100

Professional Assistant Blog

JANUARY 4, 2008

I have been updating my firms website stats for quite some time now and wanted to share some tips on getting the information correct - the first time. By The Professional Assistant on Friday, January 04, 2008 Filed Under: Productivity A re you being asked to check your companys website stats? Do you have software in place for it?

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Professional Assistant Blog

AUGUST 25, 2007

If you chatter away in your e-mails and are trying to get your point across, this information will be quite juicy for your fingertips. Write out all the main points that you want to convey in the message (but be careful – ask yourself if the message should be formal or informal). Click send!

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Professional Assistant Blog

SEPTEMBER 24, 2007

We actually can lock our computers automatically with our own settings, but I have confidential information that people can access, since I am the Administrative Assistant of the department. If this information ever leaked out, I would get into a lot of trouble. Best to always lock your computer when you leave it, even for a minute.

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2007 2008 Google Docs Cubicle 100

Ian's Messy Desk

MAY 19, 2010

When someone fails to provide all the information she needs to do her job, she explains: “I understand that you need this report by tomorrow. One colleague always submitted incomplete information for a monthly report. Don’t answer the phone or e-mail. To do that, I need last month’s sales figures from you.”

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Assertiveness Ergonomics Health Gifts 100

Professional Assistant Blog

APRIL 1, 2008

" One of the most productive ways to update information on files is to either create or move a file into a shared folder on your companys network drive. Instead of each person creating their own files and you having to merge them together, it would be much faster for everyone to add their own information to one main file.

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Professional Assistant Blog

DECEMBER 5, 2007

Only the employees within that company can view the information that they write. We share ideas, skills and even ask guest speakers to provide up-to-date information and trends on what we need for our careers. Just remember not to divulge particular company information, since this can definitely land you in hot water.

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Professional Assistant Blog

NOVEMBER 26, 2007

You have the option of keeping your identity confidential or if the particular job site doesn’t allow for this, Resume Rabbit will replace your personal information with something that’s not identifiable. It only costs $59.99 USD, but is a one time fee and won’t have to pay for monthly charges like other sites make you.

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Resume Google Docs Cubicle 2008 100

Professional Assistant Blog

FEBRUARY 29, 2008

This lessens the time you have to spend on the phone. No need to access multiple tools to access your information. Here are some core benefits that were taken directly from the site: Allowing clients to enter in their own task requests. Checking task statuses, task assignments, due dates, and task notes at a glance.

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Professional Assistant Blog

OCTOBER 29, 2008

Just click on any of the links below to take a look at the particular task you would like to learn about. Most Recent Questions How to Deal with Inconsiderate Co-Workers Administrative Procedures Manual - Does Your Department Need One? Having Trouble Planning A "Non-Religious" Office Party?

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2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

JANUARY 14, 2008

Using e-mail is a great tool, especially if you are trying to cut down on company costs via international phone calls and postage fees. But when it comes to information exchange between you and your colleague, it really depends on what issue is at hand. Having Trouble Planning A "Non-Religious" Office Party?

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Professional Assistant Blog

DECEMBER 11, 2007

Keeping your readers up-to-date and information about current information on your company or topic will make them ask for more. Try to throw in your own spin on information that you learn and post about. A person with high authority would help the blog the most. The bloggers photo is important. Post regularly. Keep posts short.

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2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

DECEMBER 14, 2007

Phishing scams have been around for quite some time now, where an e-mail would ask you to enter some personal information into a fake website that looks quite real. Then they would lure you into entering your bank account information, pin, etc. They would even sell your personal information in chat rooms on the black market.

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2008 2007 Cubicle Google Docs 100

Professional Assistant Blog

MARCH 4, 2008

If you need immediate assistance or information about the (question/issue), please contact (delegate’s name, e-mail address, phone number). Also, don’t forget to change your voice mail message to read the same information. And lastly, don’t forget to turn it on. Until next time, T ake care - of your clutter!

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Professional Assistant Blog

SEPTEMBER 4, 2008

This will allow you to have a blank sheet in front of you and you can add all the information into each label and then print them off. Click on the Labels tab. From here, click on the particular label that you want to use and click New Document. As for the text box issue, try: 1. Click Layout and you will notice the different Wrapping Styles.

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Microsoft Word 2008 Cubicle Google Docs 100

Professional Assistant Blog

NOVEMBER 21, 2007

If you are looking to take sticky notes to a new level, you can read more information about it on this article. If you are booking a meeting for yourself, for others or both, give everyone ample time to respond to the meeting and provide a reminder (theres a check box for this in the meeting set up page) of at least 15 minutes.

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