Professional Assistant Blog

AUGUST 18, 2008

I work in a back office environment, where 99% of our client interaction is via the phone, e-mail or outside of the office, so I can wear jeans and a t-shirt. However, for business casual and business dress environments, Im still a purist. Imagine a person wearing this showing up to a lunch with a client.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

NOVEMBER 29, 2007

A large number of people that wake up in the morning need their coffee to jump start their mornings and help them throughout the day. By The Professional Assistant on Thursday, November 29, 2007 Filed Under: Productivity D o you feel like you need a coffee fix every day? Can you really survive your morning without that cup of Joe?

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

OCTOBER 31, 2007

There are times when people come up to me and expect things to be done right away. Theres just 8 hours in a work day (give or take, depending your work environment) and you can only do so much. Do you feel jittery each time you receive a task that needs to be completed yesterday? Apparently, everyone comes to me all at the same time.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

JANUARY 22, 2008

Then you end up going back and forth to try to figure out what works for everyone. The default colours would be: Tentative: Blue with white diagonal stripes through it Busy: Blue Out of Office: Purple Keeping these tips in mind will create a more productive environment for you and your staff members.

Microsoft Outlook 100

Microsoft Outlook Calendars 2008 Google Docs 100

Professional Assistant Blog

FEBRUARY 25, 2008

It’s considered a more family friendly environment. Leadership potential is quite different, since you can move up within the company quite quickly, as opposed to a smaller firm, where it might be family run. You don’t want to end up looking for another job. You get to have more one-on-one contact with your clients.

2008 100

2008 Cubicle Google Docs 2007 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. Always get the persons permission and never post someone elses photo on a social networking site such as Facebook without asking the person first. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Office Dynamics

MARCH 12, 2015

Live Webinar Question and Answer Follow up! Is it possible to get a list of attendee email addresses to network after the webinar? She often lists all associations in the back of her publication and has a wide network across the globe of resources for administrative professionals. (JF). We have a several webinars coming up!

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Professional Assistant Blog

NOVEMBER 5, 2008

Then, all files are set up in an excel file with columns for File #, property address, closing date, owner (whatever data important) - then sorts are run and printed so files can be referenced and found by whatever criteria you need. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

Filing 100

Filing 2008 Cubicle 2007 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Everyone up here calls him Obama and our Prime Minister is called Harper. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

AUGUST 1, 2010

I logged onto my computer last week and put in my network password, then to open my Outlook account I had to put another password in for that. Along with our multiple work passwords, we have a password for our home computer, and if we sign up for Facebook, Twitter or any other website, we have another password to remember.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

JULY 11, 2009

This is where an assistant network can come in handy. I often reach out to my network to get answers to problems that come up at the office or just to lend a sympathetic ear. Sign up to some interactive Admin Assistant sites such as OfficeArrow , Admin Secret and DeskDemon.

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Professional Assistant Blog

MARCH 6, 2008

First of all Ive worked for an organization as an admin asst for years and during this time I have seen many co-workers leave and have had to put up with a lot. Did you take it up each level all the way to the top? If all else fails, you might want to start considering what type of work environment you are in.

Gossip 100

Gossip 2008 Cubicle 2007 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. laughs* I had one boss who was absolutely forbidden to schedule his own appointments because he would foul up his calendar so badly. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. Come up with a plan on how you are going to improve in the areas you identified as needing improvement. 411 Look Up 411.ca He has a unique way of walking. " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 4, 2008

How can you survive in this kind of a working environment? Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. I remember when self-serve gas stations first started.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 9, 2010

If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? I could help them and they could help me, but I also found it to be good networking. I heard about my current job from an assistant I dealt with regularly.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

JUNE 11, 2010

Continental and Alaska Airlines topped the Traditional Network Carrier Segment, and Jet Blue Airways and Southwest Airlines ranked highest among the Low Cost Carrier Segment. Customer service for the past three years had significantly been on the decline, but based on a 1,000 point scale, ten of the twelve airlines improved their scores.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Laughing all the Way to Work

APRIL 17, 2010

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! To finish up and make it shine, I used a glass cleaner. Lets enjoy our day together.© While there I started cleaning the kitchen sink.

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. 411 Look Up 411.ca Lets enjoy our day together.©

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 21, 2009

The next time a new challenge or opportunity comes up at work, pay attention to what you tell yourself -- are you being positive or negative? Once you start doubting yourself, it is hard to bring yourself back up. Ask your network of assistants for their opinion and feedback and then believe them! " Warning!

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 10, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. I can even make reminders to him for his personal events (green) like lunch with a friend or picking up dry cleaning. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. If you know what works best for you and if your job is 80/20 on what you like then you can put up with the small stuff like filing and filling out expense forms. 411 Look Up 411.ca GET TO KNOW YOUR CO-WORKERS.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

AUGUST 29, 2009

I can hardly keep up with my own e-mails at times let alone someone elses account, but that is part of my job. This is particularly important given the ease in which we can share information on social networking sites. If you pay attention to what is going on in their Inbox, you will not be taken by surprise when things come up.

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. She ended up calling her husband back and apologizing for her bad mood. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 27, 2008

I am busy, busy this week preparing to leave because I dont want to leave any loose ends and I want to cover off on anything that might come up in my absence. I also know that when I come back I will have to work twice as hard to make up for the time that I am away. but Im still going. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

OCTOBER 14, 2008

Take up a cause today at your office and rally your co-workers to reach out and touch someone who is less fortunate than yourself. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 411 Look Up 411.ca 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 4, 2009

And always checking up on you. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 411 Look Up 411.ca

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

MAY 31, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca That I can track.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100