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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

Email 262
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How to Stand Up for Yourself

Success

She’d made a small on-the-job error, and a library trustee known for her bullying manner sent a reprimand to Fanning’s personal email address, CC’ing it to the entire board. Fanning acknowledged the error, apologized and asked that work emails be sent only to her work address. Email has pros and cons, Paterson says.

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Why Traveling the World Is the Best Investment in Yourself

Success

This is what we do: My husband monitors travel sites and email subscription services for super-cheap flights or error fares. If you’re interested in the restaurant business, this is the perfect chance to note what thrives overseas, be it individual dishes, types of cuisine or certain franchises. It can literally calm you.

Travel 304
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A look back at The Stoddart Review: the once and future guide to workplace productivity?

Workplace Insight

The Stoddart Review , published in 2016, was one of the most significant reports of recent years to explore the role of the workplace for employee productivity in extensive detail and why the office environment was key for productivity purposes. However, the Stanford Institute WFH research report stated that 12.7

2016 59
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Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel!

Office Dynamics

Taxi: Your choice should depend on the city you are traveling to, the distance you will be going from the airport to the hotel, and any other local traveling you will be doing—such as going from a hotel to a restaurant; plus the time of your arrival (are you arriving after dark and traveling alone?). Remain calm. Request a credit or $20.00

Travel 205
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The ultimate app guide for assistants

Practically Perfect PA

Whenever you receive confirmation emails from any bookings you can forward it to plans@tripit.com and they will add the details to the itinerary. Although I still do print everything off this is a great app to have on your phone so you can check details on the go. Tipping in restaurants around the world can be very confusing.

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How can assistants stay on top of the scene?

Practically Perfect PA

Will you be able to reel off a list of the best restaurants in that part of town? Along with everything else that is asked of assistants we do have to possess some sort of encyclopaedic knowledge of the world’s best restaurants and hotels. Keep a list of great restaurants and add to it whenever you come across a new suggestion.