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What Makes Good Customer Service?

Success

Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Customer feedback comes in many forms. Options for self-service provide an important ingredient to the customer service recipe.

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The Search for My New Email App of Choice

Productivityist

Productivityist.com by Mike Vardy Start Here Archives Store Contact The Search for My New Email App of Choice Posted on 08/05/2012 // 7 Comments Ever since the news broke that Sparrow was no longer going to be developed , I began a search for my new mail application of choice in earnest. Wish me luck. (Or I simply don’t play like that.)

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5 Ways to Effectively Manage Your Business for Successful Business Growth

Office Organization Success

Are you continually searching around looking for an email address? List all of the steps you take in a process from start to completion – these steps will form your system. The easy way to resolve this is to put all those questions together in one place and create an email template. Systemize repetitive tasks.

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5 Ways to Effectively Manage Your Business for Successful Business Growth

Office Organization Success

Are you continually searching around looking for an email address? List all of the steps you take in a process from start to completion – these steps will form your system. The easy way to resolve this is to put all those questions together in one place and create an email template. Systemize repetitive tasks.

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Creating Happy Customers: 3 High Impact, Low-Cost Techniques That will Make ‘Em Smile

Small Business CEO

Create an FAQ Page. Ensure you maintain your FAQ list and update it regularly as your products evolve and you notice that more people are asking a particular question or are inquiring about a specific topic. Make Contact Easy and Consistent. Letting customers know what to expect will help set the right tone for the interaction.

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Introducing.The Ready Retreat Series

Productivityist

Each Ready Retreat session devotes time to a specific area that can impact one’s productivity, be it email, task, time, idea, or goal management. I plan to bring them online in the form of a webinar series in early 2013, and I have plenty of other surprises in store regarding this new venture of mine.

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8 Ways to Calm Nerves When Give a Speech

Ian's Messy Desk

These tips will show you how to recycle your stress into a positive form that will help you become a better presenter. Almost everyone experiences some stress before presentations, even when the speech is as simple as, “tell the group something about yourself.” The trick is to make the excess energy work for you.

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