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How to Manage Your Files Effectively

Jen Lawrence

A good rule of thumb is if you would put the physical information together with a paper clip or staple, then they belong in a folder together. Bonus Tip: Clean out your desktop and download a folder at least once a month to keep on top of your file management. And don’t be afraid to go a few folders deep.

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Thank you for joining our Admin Blog-a-thon, what’s next?

Office Dynamics

IAAP teamed up with Staples to #CelebrateAdmins. Business Management Daily had a daily free download or gift. All Things Admin shared a chart of all the special happenings and more and started #AdminProud. Office Ninjas offered daily flash give aways and they had some really incredible gifts.

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7 Tips to Clean Up Your Digital Files

Jen Lawrence

A good rule of thumb is if you would put the physical information together with a paperclip or staple, then they belong in a folder together. While convenient and highly tempting to save your files to the desktop or download folder, what you’re doing is creating a pile habit. Little things make big things happen.

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

We live in America I shouldn’t have to press anything for our language 2) English as a second language / culture call centers (India, Phillipines, etc…) 3) Agents disconnecting you intentionally and hoping you won’t call HQ with their name 4) Poorly trained people trying to fix your problem over the phone (Verizon FIOS is horrible (..)

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Best Business Technology for Small Businesses & Their Owners (28 ideas from them to you!)

Stephanie LH Calahan

I do all my blog posts on Google Docs, I use Gmail as my primary account, and I appreciate how you can download whatever you type up in Google Docs into multiple formats to accommodate what other programs my clients may be using. Shred All Your Papers At Once, Credit Cards And Even Staples, Instead Of Spending Hours Feeding In Each Item.

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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Three questions pertaining to customer service became staples: How satisfied were you? Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress. What could we have done to improve our service? What do you think we do especially well?

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Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Stephanie LH Calahan

When it's accepted, I go to their profile and download their vCard into Outlook, adding any other contact info by reading their business card (the vCard never has a phone number, for example.) Staple the cards into a little notebook, one card per page. If they say "Yes", I note it on their card. The business cards?