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Ep 261: Cara Silverman – Manager, Executive Support at Duolingo

LEADERASSISTANT.COM

MARCH 3, 2024

In this episode of The Leader Assistant Podcast, Cara talks about growing your career as an executive assistant, managing a team of assistants, and tips for interviewing and being interviewed. LEADERSHIP QUOTE I alone cannot change the world, but I can cast a stone across the water to create many ripples.

Management

Management Interviewing Mentoring Confidence

Ep 204: Whitney Kelso on Networking, Boundaries, and Taking Risks

LEADERASSISTANT.COM

JANUARY 29, 2023

In this episode, Whitney talks about networking with colleagues, professional development, setting boundaries, taking risks, and the influence and power that administrative professionals hold in the workplace. Previously Whitney has worked in workforce development as both the Office Manager and the Business Service Assistant.

Networking

Networking Administrative Professionals IAAP PDF

Ep 205: Rita Reis on Speaking Up, Networking, and Developing Soft Skills

LEADERASSISTANT.COM

FEBRUARY 5, 2023

Rita Reis is a longtime office manager and executive assistant in Portugal who is passionate about networking and getting things done. In this episode of The Leader Assistant Podcast, Rita and I talk about the importance of networking, not being afraid to raise your hand, and developing your emotional intelligence.

Networking

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.

Management

Management 2009 Restaurants Customer Service

Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. CONNECT WITH ERYN Eryn on LinkedIn choosesapphire.com The Power of Full Engagement (Recommended book on energy management) ABOUT ERYN Eryn Anitavi has been an entrepreneur since circa age 10.

Management

Management Restaurants Customer Service Budget

Ep 245: Natalie Lee – Senior Executive Assistant and EA Manager at Atlassian

LEADERASSISTANT.COM

NOVEMBER 12, 2023

Lee is a Senior Executive Assistant and EA Manager at Atlassian, a remote-first, global software company. Lee is a Senior Executive Assistant and EA Manager at Atlassian. Natalie (or Nat!) LEADERSHIP QUOTE Never let the fear of striking out keep you from playing the game.

Management

Management Restaurants Customer Service Budget

Ep 185: Calendar Management for Executive Assistants

LEADERASSISTANT.COM

SEPTEMBER 18, 2022

As an assistant, one of your highest priorities is to manage your executive’s most valuable asset – their time. If you look at your role through this lens, then you’ll stop viewing “calendar management” as an uninteresting part of your job. Don’t forget to download the entire audiobook here.

Calendars

Calendars Management Gifts Confidence

Ep 216: Claudette Clayton on Calendar and Email Management, Delegating, and Evolving as the Assistant Role Evolves

LEADERASSISTANT.COM

APRIL 23, 2023

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. Her previous experience includes nine years supporting a Managing Director and the Key Accounts group at Goldman Sachs.

Calendars

Calendars Email Management Restaurants

Ep 117: Cathy Rong – Lead Executive Assistant at Complex Network

Go Burrows

MAY 30, 2021

Cathy Rong is the Lead Executive Assistant in the Office of the CEO at Complex Network. SwipedOn is the fastest-growing visitor and employee management software. With tools like contactless sign in, visitor screening, and evacuation management, SwipedOn can provide the peace of mind every assistant – and their team – deserves.

Networking

Networking Interviewing Email Confidence

Ep 227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership

LEADERASSISTANT.COM

JULY 9, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Management

Management 2014 2017 2006

Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

OCTOBER 8, 2023

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant.

Email

Email Management Restaurants Customer Service

Ep 173: Cher Heard on Managing an Administrative Support Team

LEADERASSISTANT.COM

JUNE 26, 2022

Cher Heard is the Client Infrastructure and Support Manager at an Investment Management Firm in Kansas City, MO. Her role is as diverse as the team of people she manages and supports. Cher Heard is the Client Infrastructure and Support Manager at an Investment Management Firm in Kansas City, MO. CONNECT WITH CHER.

Management

Management Gifts Interviewing Email

Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

DECEMBER 10, 2023

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

Confidence

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Ep 146: Mimi Coiffait – Sports Industry Executive Assistant & Operations Manager

Go Burrows

DECEMBER 19, 2021

Mimi Coiffait is a specialist sports industry EA and operations manager with over 10 years of experience supporting high profile organizations. She started working in professional sports over 10 years ago and has had a wide range of roles; from hospitality, to account management, marketing operations manager, and PA.

Management

Management Gifts 2021 International

Ep 238: Concetta Green – Chief of Staff at Harvard Business Publishing

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

in Speech Pathology and a Masters Degree in Nonprofit Management. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Concetta holds a B.S.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

LEADERASSISTANT.COM

AUGUST 27, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Customer Service

Customer Service Restaurants Budget Interviewing

Ep 144: Nancy Imbs on Emotional Intelligence, Giving Feedback, and Managing Difficult Conversations

Go Burrows

DECEMBER 5, 2021

In this episode, Nancy talks about emotional intelligence, giving helpful feedback, and managing difficult conversations. Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible. Enjoy the show! THIS EPISODE’S FEATURED SPONSOR.

Gifts

Gifts Management Confidence 2021

Ep 201: Claire Haye – Assistant to General Manager at Amazon UK

LEADERASSISTANT.COM

JANUARY 8, 2023

Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible. Join the Leader Assistant Global Community here, or the Facebook Group here for bonus content and to network with other assistants who are committed to becoming leaders!

Gifts

Gifts Management Business Cards Interviewing

Ep 219: Annie Croner on Burnout, Boundaries, Confidence, and Detaching Your Worth from Your Work

LEADERASSISTANT.COM

MAY 14, 2023

Well, not only do I interview Annie in this conversation, but she also interviews me. Annie has made it her focus to help assistants achieve their goals and manage everything on their plates, while finding freedom from overwhelm and burnout. As a heads up, this episode is a bit out of the ordinary.

Confidence

Confidence Interviewing 2019 Restaurants

10 Best Tools to Help You Land Your Dream Job [2021]

Success

SEPTEMBER 27, 2021

This resource allows you to easily build your resume online for download. LinkedIn for Skills Learning and Networking. Where LinkedIn really shines is in its social media engine for networking. If a hiring manager requires a certain skill, Indeed likely has a short test for it to help you stand from the crowd.

2021

2021 Monster Resume Salary

Ep 235: Jodi Reed on How Drag Racing Makes Her a Better Assistant

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin. JOIN THE FREE COMMUNITY Join the Leader Assistant Global Community for bonus content, job opportunities, and to network with other assistants who are committed to becoming leaders!

2019

2019 2015 Restaurants Customer Service

Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

LEADERASSISTANT.COM

MARCH 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Gifts

Gifts Medical Networking Restaurants

Ep 236: Sasha Eburne – VA Business Coach and Founder of Virtually Assisted

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. It was only after she began to adopt the techniques her coach showed her that she began to see the benefits.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 114: Tara Sims – Sr. Manager of Administrative Services at Comcast

Go Burrows

MAY 9, 2021

Manager of Administrative Services at Comcast. Manager of Administrative Services at Comcast. She has held leadership roles, training and managing teams of college recruiters. Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible.

Management

Management Administrative Professionals 2020 Interviewing

Ep 248: Cathy Rong – Chief of Staff for Questlove

LEADERASSISTANT.COM

DECEMBER 3, 2023

Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist’s day-to-day professional and personal life. In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff.

Networking

Networking Restaurants Customer Service Budget

Ep 222: Chynna Clayton – Former Special Assistant to Michelle Obama

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna also shares tips on navigating high pressure situations, managing stress and burnout, prioritizing self-care, and more! in Event Management and Political Science and a minor in Business. In this episode, Chynna tells us how she wound up working in the White House with the Obama Administration.

Restaurants

Restaurants Travel Customer Service Stress

Ep 217: Kara McKeage on Setting Boundaries, Communication, and Matching Personal Assistants with Executives

LEADERASSISTANT.COM

APRIL 30, 2023

In this episode, Kara talks about outsourcing, matching personal assistants with executives, interview questions to ask applicants, setting boundaries with principals, communication between executives and personal assistants, and more. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Agencies

Agencies Interviewing Restaurants Customer Service

Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

LEADERASSISTANT.COM

JULY 2, 2023

Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors. Her two favorites were as Production Manager for Sample Night Live! LEADERSHIP QUOTE To say you have no choice is a failure of imagination. and as a Fortune Teller for A Touch of Magic.

2013

2013 Etiquette Restaurants Customer Service

Ep 223: Caroline Rice on Becoming a Business Partner to Your Executive and How the Rules of Improv Can Make You a Better Assistant

LEADERASSISTANT.COM

JUNE 11, 2023

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper. Each review helps me stay motivated to keep the show going!

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 206: Nichole Brooks on Extending Grace at Work and Advocating for Assistants

LEADERASSISTANT.COM

FEBRUARY 12, 2023

Nichole Brooks has an extensive career as an administrative professional with 30 years of experience, including her current role as an Administrative Operations Manager. In this episode, Nichole discusses advocating for assistants to the leadership team, extending grace at work, transitioning from being a peer to being a manager, and more.

Administrative Professionals

Administrative Professionals Restaurants Customer Service Budget

Ep 218: Naomi White on Language Models Like ChatGPT and How Executive Assistants Can Utilize Them

LEADERASSISTANT.COM

MAY 7, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Mentoring Customer Service Budget

Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

LEADERASSISTANT.COM

JULY 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 207: Deedee Benyi on Understanding the Business and Supporting Multiple Executives

LEADERASSISTANT.COM

FEBRUARY 19, 2023

She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI. She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI.

2004

2004 2019 Administrative Professionals Restaurants

Ep 220: Yvette Nieves on Supporting Multiple Executives and Asking for a Seat at the Table

LEADERASSISTANT.COM

MAY 21, 2023

The diversity of her position offers her learning opportunities as and she supports and collaborates with C-Suite level executives, upper management and colleagues. CONNECT WITH YVETTE Yvette on LinkedIn Yvette on Instagram ABOUT YVETTE Yvette Nieves has been an Executive Assistant for 25+ years. Either way, I’d love to hear from you!

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 225: Leigh Felton on the Chief of Staff Role and Responsible AI

LEADERASSISTANT.COM

JUNE 25, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 233: Victoria Leech on Facilitating Meetings, Dealing with Stress and Burnout, and the Difference Between an Executive Assistant and a Chief of Staff

LEADERASSISTANT.COM

AUGUST 20, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Stress

Stress Restaurants Customer Service Budget

Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

LEADERASSISTANT.COM

MARCH 19, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

2021

2021 Restaurants Customer Service Budget

Ep 246: Jared Kleinert – CEO of Offsite

LEADERASSISTANT.COM

NOVEMBER 19, 2023

In this episode of The Leader Assistant Podcast, Jared Kleinert shares tips on offsite planning, networking, and remote work. offsite on X Jared’s book, NETWORKING: How to Meet Influential People, Deepen Relationships, and Become a Super-Connector ABOUT JARED Jared Kleinert is the Founder/CEO of Offsite.

2015

2015 Networking 2013 Restaurants

Ep 106: Carissa Burgett on Empathy, Self-Care, and Managing Chronic Pain

Go Burrows

MARCH 14, 2021

In this episode, she shares how she manages the pain while maintaining focus and professionalism in her career as an assistant. Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible. For her entire life, Carissa has had severe chronic pain.

Management

Management Mentoring Gifts Interviewing

Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

LEADERASSISTANT.COM

JULY 23, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Administrative Professionals

Administrative Professionals 2023 Finance Restaurants

Ep 208: Candice Burningham – Director and Founder of Admin Avenues

LEADERASSISTANT.COM

FEBRUARY 26, 2023

One was for a niche job board and community support network dedicated to administrative staff. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Agencies

Agencies Networking Restaurants Customer Service

Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

LEADERASSISTANT.COM

JULY 30, 2023

Yolanda has also served as Co-Chair of the Women’s Leadership Network, a Guardian Life Insurance company employee resource group. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

Mentoring

Mentoring Training Networking Restaurants

Ep 139: Crystal Esquivel & Alessandra Thomas – Cofounders of Cleverly

Go Burrows

OCTOBER 31, 2021

Crystal Esquivel and Alessandra Thomas are longtime executive assistants who co-founded the Cleverly newsletter, where they love to curate resources for the EA community, create tools and downloads to share, and encourage positive, confident workstyles. Download Cleverly’s free gift guide here ! – Charles Dickens.

Gifts

Gifts Finance Interviewing Email

Ep 122: Stephanie Slagle – Executive Operations Director at MountainSeed

Go Burrows

JULY 4, 2021

It’s called Entrepreneurial Operating System (EOS) and you can find out more and download free tools at eosworldwide.com. EOS Level 10 (L10) Meeting Agenda download and includes a video walkthrough – [link]. RESOURCES MENTIONED. Maïa Cybelle Carpenter article – Elevate the Executive: Evolve the Executive Assistant.

2017

2017 2012 Agenda Interviewing

Ep 261: Cara Silverman – Manager, Executive Support at Duolingo

Ep 204: Whitney Kelso on Networking, Boundaries, and Taking Risks

Trending Sources

Ep 205: Rita Reis on Speaking Up, Networking, and Developing Soft Skills

Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

Ep 245: Natalie Lee – Senior Executive Assistant and EA Manager at Atlassian

Ep 185: Calendar Management for Executive Assistants

Ep 216: Claudette Clayton on Calendar and Email Management, Delegating, and Evolving as the Assistant Role Evolves

Ep 117: Cathy Rong – Lead Executive Assistant at Complex Network

Ep 227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership

Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

Ep 173: Cher Heard on Managing an Administrative Support Team

Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

Ep 146: Mimi Coiffait – Sports Industry Executive Assistant & Operations Manager

Ep 238: Concetta Green – Chief of Staff at Harvard Business Publishing

Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

Ep 144: Nancy Imbs on Emotional Intelligence, Giving Feedback, and Managing Difficult Conversations

Ep 201: Claire Haye – Assistant to General Manager at Amazon UK

Ep 219: Annie Croner on Burnout, Boundaries, Confidence, and Detaching Your Worth from Your Work

10 Best Tools to Help You Land Your Dream Job [2021]

Ep 235: Jodi Reed on How Drag Racing Makes Her a Better Assistant

Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

Ep 236: Sasha Eburne – VA Business Coach and Founder of Virtually Assisted

Ep 114: Tara Sims – Sr. Manager of Administrative Services at Comcast

Ep 248: Cathy Rong – Chief of Staff for Questlove

Ep 222: Chynna Clayton – Former Special Assistant to Michelle Obama

Ep 217: Kara McKeage on Setting Boundaries, Communication, and Matching Personal Assistants with Executives

Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

Ep 223: Caroline Rice on Becoming a Business Partner to Your Executive and How the Rules of Improv Can Make You a Better Assistant

Ep 206: Nichole Brooks on Extending Grace at Work and Advocating for Assistants

Ep 218: Naomi White on Language Models Like ChatGPT and How Executive Assistants Can Utilize Them

Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

Ep 207: Deedee Benyi on Understanding the Business and Supporting Multiple Executives

Ep 220: Yvette Nieves on Supporting Multiple Executives and Asking for a Seat at the Table

Ep 225: Leigh Felton on the Chief of Staff Role and Responsible AI

Ep 233: Victoria Leech on Facilitating Meetings, Dealing with Stress and Burnout, and the Difference Between an Executive Assistant and a Chief of Staff

Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

Ep 246: Jared Kleinert – CEO of Offsite

Ep 106: Carissa Burgett on Empathy, Self-Care, and Managing Chronic Pain

Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

Ep 208: Candice Burningham – Director and Founder of Admin Avenues

Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

Ep 139: Crystal Esquivel & Alessandra Thomas – Cofounders of Cleverly

Ep 122: Stephanie Slagle – Executive Operations Director at MountainSeed

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