Professional Assistant Blog

OCTOBER 20, 2008

Home About Me Advertise Kallout To Research Information By The Professional Assistant on Monday, October 20, 2008 Filed Under: MS-Word , Productivity , Research Y ou’re reading an article for some research that you are doing for our boss. You actually cut down on your productivity by having to open a new browser window.

Microsoft Word 100

Microsoft Word 2008 Cubicle 2007 100

Professional Assistant Blog

JANUARY 18, 2008

Home About Me Advertise Do Not Disturb - Training In Progress By The Professional Assistant on Friday, January 18, 2008 Filed Under: Client Service , Meetings , Productivity D o you get staff members coming to you for all sorts of questions? Heres a link to download a copy of the sign , if youre interested.

Training 100

Training Cubicle Microsoft Word 2008 100

Professional Assistant Blog

JANUARY 9, 2008

Home About Me Advertise Opening Microsoft Office 2007 Files in Microsoft Office XP By The Professional Assistant on Wednesday, January 09, 2008 Filed Under: Client Service , MS-Access , MS-Excel , MS-Outlook , MS-PowerPoint , MS-Word , Productivity I recently had a vendor send us an Excel spreadsheet that he created in Microsoft Word 2007 format.

2007 100

2007 Filing Microsoft Excel Microsoft Word 100

Professional Assistant Blog

SEPTEMBER 7, 2007

Home About Me Advertise How to Hold Effective Meetings By The Professional Assistant on Friday, September 07, 2007 Filed Under: Meetings , Organize , Prioritize , Productivity H ave you ever wondered why you have so many meetings to attend and most of the time, you feel that you dont have a need to be there? A template can be downloaded here.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

OCTOBER 10, 2008

www.conetrees.com/2008/10/downloads/clean-elegant-presentation-template Posted on 12 October, 2008 1:34 PM The Professional Assistant Hi Feng Liang, Thanks for the comment. This looks great. Hopefully other people will use it as well. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

PowerPoint 100

PowerPoint UPS 2008 Cubicle 100

Professional Assistant Blog

AUGUST 14, 2008

By The Professional Assistant on Thursday, August 14, 2008 Filed Under: Productivity , System Security F orgetting your Windows password happens to everyone from time to time. Free download the iso file : [link] 2.Burn Home About Me Advertise Forgot Your Password? Yes, even I forget it at times. It's worth a try! as follows: 1.Free

2008 100

2008 Cubicle 2007 Google Docs 100

Office Dynamics

NOVEMBER 19, 2015

We even added free downloadable resources, such as educational articles by Joan Burge, for administrative professionals. Monday Motivators , our longest-running free content, sent out each Monday and delivered directly to your Inbox.

Training 100

Training Administrative Professionals 2015 AT&T 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Many of these free background and smilie packages (and screen savers for that matter) that are available for download on the web contain viruses and/or spyware.

2008 100

2008 2007 Cubicle Fax 100

Service Untitled

SEPTEMBER 27, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Quality vs. quantity in customer service Cheryl September 27, 2010 Behind the Scenes , Customer Satisfaction , Customer Service No Comments Productivity and efficiency is what an organization wants from a customer service team.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 20, 2010

After all the product is relatively inexpensive, and consumers can just change their mind as they pass by the soda machine at the office. Continuing with results of the poll, personal care and cleaning products had a sharp decline. Some consumers have abandoned Proctor and Gamble products for the lower priced alternatives.

Customer Service 40

Customer Service 2010 Etiquette 2006 40

Service Untitled

AUGUST 12, 2010

Customers may leave because they don’t like your product, their friends have influenced them to move to another company, or the competition simply has you beat, but according to statistics, most customers leave because of a change in attitude or indifference by the business. Customer retention strategies are an ongoing process.

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Customer Service Etiquette 2010 2006 40

Service Untitled

SEPTEMBER 23, 2010

Assuming an organization has quality products, and they are reasonably priced, can we find different ways to market both our wares and our abilities? Newsletters can give business tips, helpful hints, and remind customers of products and services. Update frequently, and include your products.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Service Untitled

AUGUST 31, 2009

(If you’re returning the product for something that is Amazon’s fault (defective product, wrong item, etc.), Include the form in the package with the product you’re returning, mail it off, and then wait for the refund. they cover the postage for you.)

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USPS Customer Service Etiquette 2006 40

Service Untitled

SEPTEMBER 7, 2010

Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another. The customer retains that brand loyalty and re-purchases or re-uses that product or service.

Customer Service 40

Customer Service Clothes Purchasing Etiquette 40

Professional Assistant Blog

SEPTEMBER 13, 2007

To download a sample copy of AAU: www.writingink.ca/aau.html. Being a male administrative assistant has its ups and downs, but the ride is definitely exiting and fulfilling. This article was originally published in Administrative Assistant’s Update newsletter. To subscribe to AAU: carswell.customerrelations@thomson.com.

2007 100

2007 2008 Cubicle Google Docs 100

Service Untitled

MAY 19, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer appreciation demonstrated by thank you notes Cheryl May 19, 2010 Customer Service , Etiquette 1 Comment This morning was the closing of one of my real estate properties that had been listed for nearly a year before it finally sold.

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Customer Service Etiquette Business Cards 2010 40

Service Untitled

JUNE 4, 2009

They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc. They will also order products from the competitor to see what the experience is like — packaging, updates during the shipping process, product quality, etc.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

OCTOBER 22, 2010

Your products and services provide your customers with the choice to use your company, but your brand defines whether the customer will choose you over your competition. If a product fails, use feedback to improve it. That has been the lowest rank for Japanese car makers in 24 years.

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Customer Service 2010 Suppliers Etiquette 40

Service Untitled

JANUARY 20, 2010

Brands that are able to lead with quality customer service and innovating products are able to retain customers and turn them into brand ambassadors. on the other hand, if the product is inferior to similar products in the market, but is more than made up by quality service the condition is still met.

Customer Service 40

Customer Service Fax Etiquette 2010 40

Service Untitled

AUGUST 27, 2010

The general unfixed nature of business demands new growth because of changing legislation, global competition, and market saturation. Without a process-focused organization, employees are stomping out fires, missing out on opportunities, and generally wasting time and money because of poor planning and lack of vision.

Customer Service 40

Customer Service Suppliers Etiquette 2010 40

Service Untitled

JUNE 22, 2010

We hope you are satisfied with our services/product. Very truly yours, SAMPLE SURVEY QUESTIONS: How long have you been using our services/products? Which of our products/services have you been using? How frequently have you purchased our products or used our services?

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Service Untitled

JULY 7, 2010

Finally, the technology of American Express that can tap into the a database of customer information showing their past buying activity can prompt a representative to aim future promotions, and services pertaining to a specific card member rather than a general pitch for new products.

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Credit Card Customer Service Postal Service FedEx 40

Service Untitled

JANUARY 18, 2010

Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Building New Business through Customers as Partners People don’t buy products and services; they buy the expectation. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

JANUARY 29, 2010

photo credit: stefg74 Possibly Related Posts: Building New Business through Customers as Partners People don’t buy products and services; they buy the expectation. Where much of Tom’s competition has been reading Craigslist looking for part-time construction jobs, Tom goes to work every day with more projects lined up for the future.

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Customer Service Etiquette 2010 2006 40

Service Untitled

MAY 27, 2010

The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call. And that is what the new computer program called Magnify may be doing.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Service Untitled

APRIL 30, 2009

The more each of your customer service representatives knows about what is going on at your company and with your products, the better decisions they can make. People could confidently make decisions based on the full picture and not worry about something they’re not aware of existing and influencing whatever they’re deciding.

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Office Depot Customer Service Etiquette 2006 40

Service Untitled

FEBRUARY 19, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Publix on top of American Customer Satisfaction Index Cheryl February 19, 2010 Culture , Customer Satisfaction , Customer Service , Specific Companies No Comments In the lead since 1994, Publix scores the highest marks for customer satisfaction with products and services.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Service Untitled

OCTOBER 4, 2010

Personal shoppers are able to demonstrate product features, describe details, and help customers to navigate the web site. The brief welcome video was narrated by Joan Conlin, vice-president of customer care. I then connected to my personal shopper Tina. There was no wait, and Tina told me that the calls had been steady all day.

Customer Service 40

Customer Service Keyboards Etiquette Phones 40

Service Untitled

FEBRUARY 26, 2010

Chairman and CEO Ronald Schaich has stated that the drop in wheat prices last year has been helpful in avoiding any price increases, but claims that the quality of products at Panera are of the highest priority. They offer freshly baked breads, pastries, sandwiches, salads, and soups during breakfast and lunch.

2010 40

2010 Customer Service Restaurants Etiquette 40

Service Untitled

APRIL 5, 2010

Running with their mission statement, “to make moms’ lives easier by delivering all the necessary baby products in a timely manner with great customer service,&# innovative marketing plans and an investment of a few hundred thousand dollars, the name changed to Diapers. Louis market.

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

Eat Your Career

AUGUST 9, 2010

You won’t make any friends in business if you don’t respect the basic rules of etiquette, and this is certainly one of the most important. Have you downloaded my free career management mini-workbook yet? There is simply no excuse for failing to do so. It’s unprofessional and it puts an unfair burden on the employer.

2010 100

2010 Stress Resume Cover Letter 100

Service Untitled

MAY 13, 2010

Order a pair of shoes from a competitor; observe their service, tryout their product; become involved in what you are marketing – just participating now and learning from the experience. This might include what products are selling best, competitive pricing, customer repeat business, and sales indications, and preferences.

Customer Service 40

Customer Service Etiquette 2010 Salary 40

Service Untitled

OCTOBER 8, 2010

Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Customer relationships are based on a company’s service especially in the auto industry.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

OCTOBER 1, 2010

Branding becomes the impact a company has on their customers’ lives through their services or their products. With the popularity of the internet, consumers are much better educated and have become savvy decision makers. How do you develop that positive perception others have on you?

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Service Untitled

OCTOBER 25, 2010

Market Tracking – Companies can track users and consumers who love a product but aren’t necessarily customers of a particular brand. Company Support – Social CRM can track keywords and give continued support about a product. Still positive consumers like me are potential customers.

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Social Media Customer Service Etiquette 2010 40

Service Untitled

MARCH 12, 2010

Bob Carter, group vice president and general manager of Toyota Motor Sales, USA stated, “We launched this program to expand the focus on our customers, and thank them for their loyalty by adding value to our products.&# Keep up your good work and remain true to your products and customers!

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Service Untitled

JUNE 30, 2010

When you enter the world of social media, service or product problems can immediately become public discussions. When dealing in customer service, the importance of call centers and emails make profound impressions, however the interaction is generally private; that is between the customer service representative and the customer.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40