LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. Join my email list here if you want to get an email when a new episode goes live. Either way, I’d love to hear from you!

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

DECEMBER 10, 2023

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

Confidence 52

Confidence Management Restaurants Mentoring 52

LEADERASSISTANT.COM

SEPTEMBER 18, 2022

As an assistant, one of your highest priorities is to manage your executive’s most valuable asset – their time. If you look at your role through this lens, then you’ll stop viewing “calendar management” as an uninteresting part of your job. Don’t forget to download the entire audiobook here.

Calendars 81

Calendars Management Gifts Confidence 81

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. CONNECT WITH ERYN Eryn on LinkedIn choosesapphire.com The Power of Full Engagement (Recommended book on energy management) ABOUT ERYN Eryn Anitavi has been an entrepreneur since circa age 10.

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Management 78

Management 2014 2017 2006 78

Go Burrows

MAY 30, 2021

Cathy Rong is the Lead Executive Assistant in the Office of the CEO at Complex Network. SwipedOn is the fastest-growing visitor and employee management software. With tools like contactless sign in, visitor screening, and evacuation management, SwipedOn can provide the peace of mind every assistant – and their team – deserves.

Networking 73

Networking Interviewing Email Confidence 73

LEADERASSISTANT.COM

JUNE 26, 2022

Cher Heard is the Client Infrastructure and Support Manager at an Investment Management Firm in Kansas City, MO. Her role is as diverse as the team of people she manages and supports. Cher Heard is the Client Infrastructure and Support Manager at an Investment Management Firm in Kansas City, MO. CONNECT WITH CHER.

Management 86

Management Gifts Interviewing Email 86

LEADERASSISTANT.COM

DECEMBER 3, 2023

Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist’s day-to-day professional and personal life. In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff.

Networking 78

Networking Restaurants Customer Service Budget 78

Go Burrows

DECEMBER 19, 2021

Mimi Coiffait is a specialist sports industry EA and operations manager with over 10 years of experience supporting high profile organizations. She started working in professional sports over 10 years ago and has had a wide range of roles; from hospitality, to account management, marketing operations manager, and PA.

Management 84

Management Gifts 2021 International 84

LEADERASSISTANT.COM

MARCH 24, 2024

THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible. Join my email list here if you want to get an email when a new episode goes live.

Agencies 78

Agencies Travel Project Management Confidence 78

LEADERASSISTANT.COM

NOVEMBER 19, 2023

In this episode of The Leader Assistant Podcast, Jared Kleinert shares tips on offsite planning, networking, and remote work. offsite on X Jared’s book, NETWORKING: How to Meet Influential People, Deepen Relationships, and Become a Super-Connector ABOUT JARED Jared Kleinert is the Founder/CEO of Offsite.

2015 78

2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

FEBRUARY 18, 2024

. – Michael Jordan CONNECT WITH MARY Mary on LinkedIn ABOUT MARY Mary Rabin has been an executive personal assistant for over a decade, starting out by chance when after graduating from college with a degree in communications and management, she was hired as the office manager and personal assistant for a real estate entrepreneur.

Agencies 85

Agencies International Health Confidence 85

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

in Speech Pathology and a Masters Degree in Nonprofit Management. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Concetta holds a B.S.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

Success

JANUARY 7, 2022

You can join: Facebook Facebook Messenger Instagram YouTube TikTok LinkedIn Twitter Pinterest Snapchat Clubhouse Reddit Discord Podcast networks (e.g., Just remember that the best platform for you isn’t the most downloaded app; it’s the space where you can easily find your target audience. Send an email to that person in 2022.

Social Media 325

Social Media 2022 Facebook Twitter 325

Go Burrows

DECEMBER 5, 2021

In this episode, Nancy talks about emotional intelligence, giving helpful feedback, and managing difficult conversations. Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible. You can email me at podcast@leaderassistant.com. Enjoy the show!

Gifts 87

Gifts Management Confidence 2021 87

LEADERASSISTANT.COM

DECEMBER 31, 2023

She is an accomplished professional who specializes in organizational management. She is an accomplished professional who holds the esteemed certification from IAAP as a Certified Administrative Professional (CAP) and specializes in Organizational Management.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JANUARY 14, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Forms 72

Forms Finance Restaurants Customer Service 72

LEADERASSISTANT.COM

JANUARY 8, 2023

Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible. Join the Leader Assistant Global Community here, or the Facebook Group here for bonus content and to network with other assistants who are committed to becoming leaders!

Gifts 79

Gifts Management Business Cards Interviewing 79

LEADERASSISTANT.COM

DECEMBER 17, 2023

Leslie has worked at Merrill Lynch, Morgan Stanley Barclays, and most recently at an asset management firm with 10bn AuM. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

AUGUST 27, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

LEADERASSISTANT.COM

JANUARY 7, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Customer Service 87

Customer Service Restaurants Budget Environment 87

LEADERASSISTANT.COM

JANUARY 28, 2024

As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 75

Restaurants Customer Service Budget Training 75

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin. JOIN THE FREE COMMUNITY Join the Leader Assistant Global Community for bonus content, job opportunities, and to network with other assistants who are committed to becoming leaders!

2019 80

2019 2015 Restaurants Customer Service 80

LEADERASSISTANT.COM

MARCH 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Gifts 95

Gifts Medical Networking Restaurants 95

LEADERASSISTANT.COM

JANUARY 21, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

Go Burrows

MAY 9, 2021

Manager of Administrative Services at Comcast. Manager of Administrative Services at Comcast. She has held leadership roles, training and managing teams of college recruiters. Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible.

Management 62

Management Administrative Professionals 2020 Interviewing 62

LEADERASSISTANT.COM

OCTOBER 1, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 77

Restaurants Customer Service Budget Interviewing 77

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna also shares tips on navigating high pressure situations, managing stress and burnout, prioritizing self-care, and more! in Event Management and Political Science and a minor in Business. Join my email list here if you want to get an email when a new episode goes live. Either way, I’d love to hear from you!

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

JULY 2, 2023

Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors. Her two favorites were as Production Manager for Sample Night Live! Join my email list here if you want to get an email when a new episode goes live.

2013 69

2013 Etiquette Restaurants Customer Service 69

Andrea Kalli

APRIL 6, 2010

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Service businesses will always need to devote more time to emails than product-based businesses. Limit your daily email quota.

Email 100

Email Management Microsoft Outlook Social Media 100

LEADERASSISTANT.COM

JUNE 11, 2023

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

FEBRUARY 19, 2023

She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI. She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI.

2004 87

2004 2019 Administrative Professionals Restaurants 87

LEADERASSISTANT.COM

MAY 7, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

FEBRUARY 12, 2023

Nichole Brooks has an extensive career as an administrative professional with 30 years of experience, including her current role as an Administrative Operations Manager. In this episode, Nichole discusses advocating for assistants to the leadership team, extending grace at work, transitioning from being a peer to being a manager, and more.

Administrative Professionals 75

Administrative Professionals Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

JULY 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 73

Restaurants Customer Service Budget Interviewing 73