Service Untitled

DECEMBER 10, 2010

You want to show sincere appreciation for customer patronage and want them to feel valued for making the choice of spending their hard-earned money at your organization. Give or send out coupons with a significant savings to give people a well-appreciated discount. Do these simple tasks again and again; not just at holiday time.

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Office Organization Success

APRIL 9, 2010

Before we get into what this is about and why you need it, let me just take a minute to ask you how you would handle the following scenarios: You offer a discount to prospective clients of either a dollar amount or percentage off the price of your product/program if they purchase before a certain date. What do you say? Share and Enjoy:

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Policies Credit Card Purchasing Holidays 100

Office Organization Success

AUGUST 6, 2010

The main reason I started my business in the first place (way back in November 2001) was so that I could choose my own schedule – I had two young children at the time and needed to have a very flexible schedule that would allow me to be around for them, particularly during school holidays. Challenge/Mistake #2 – Taking on the WRONG Clients.

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Service Untitled

NOVEMBER 10, 2011

Statistics for the 2011 shopping holiday season look a little scary for merchants this year. According to a Price Grabber survey, 45 percent of consumers say they are going to spend less on holiday shopping compared to what they spent in 2010. The average holiday shopper will spend 15 hours this season shopping for presents.

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Customer Service UPS Holidays Gifts 40

Service Untitled

SEPTEMBER 4, 2013

Most of us take great pride in the excellent products or services we provide, but let’s face it – there are many great organizations and service providers who do the same thing. On the other hand, organizations can become victims of smear campaigns. So how do we set ourselves apart from our competition?

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Customer Service Holidays Social Media Facebook 40

Service Untitled

NOVEMBER 22, 2011

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. It seems the company could be shooting itself in the foot when charging more at the mall. photo credit: kholkute.

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Customer Service Credit Card Holidays Policies 40

Service Untitled

NOVEMBER 28, 2011

The local chocolate store for discriminating chocolate lovers was busily taking orders for holiday baskets, the local photographer was helping a family to prepare for a photo shoot at the nearby beach, and the teenage boutique – employed with local students had a steady stream of teenage girls flowing in and out of the store.

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Service Untitled

DECEMBER 17, 2013

It’s well recognized amongst all business owners that it cost more money to find new customers than to keep the customers we already have while trying to attract more clients to climb aboard our growing organizations. The ultimate satisfaction for customers is receiving the best product at a reasonable and competitive cost.

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Customer Service Holidays Social Media Restaurants 40

Service Untitled

MARCH 3, 2014

The American Customer Satisfaction Index (ACSI) report examined the implications of both e-commerce and retail businesses concluding that better customer service, discounting of prices, and lower gasoline prices offset a drop in Internet sales. Is customer service more about loyalty or preventing frustration?

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Service Untitled

MAY 6, 2014

Everyone participates in membership rewards programs, but that concierge service and other prestigious discounts come at a price. While most organizations try to assure everyone that customers are their priority, it’s hard to persuade most of us that customer service was born equal.

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Credit Card Customer Service Social Media Holidays 40

Service Untitled

JUNE 23, 2011

Here are some helpful hints how to organize a customer appreciation day in your neighborhood: Plan a customer appreciation date after the busiest season and just before the slow season starts. Some businesses offer substantial discounts, contests, drawings, entertainment, and treats for children or even pets.

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Customer Service Purchasing Holidays Promotion 40

Service Untitled

DECEMBER 16, 2010

While successful businesses have always been about price, quality, and customer service, what can an organization do to guarantee that a particular customer will keep coming back? As an example, today I was doing a hefty grocery shopping run since my son was coming home from for the holidays.

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Service Untitled

MARCH 19, 2013

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season. The entire history of Sears is way beyond the scope.

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Musings of a High-Level Executive Assistant

JANUARY 30, 2013

Employee discounts to local businesses and the performing arts -Executive retreat or seminar based on Jim Loehr’s The Power of Full Engagement or The Power of Story -A team of volunteers to promote a fun culture at the office with a nominal budget allocated by the company for game nights, Halloween costume contest prizes, talent shows, etc.

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Service Untitled

APRIL 12, 2011

Offer discounts and coupons after you have resolved the customer’s problem. Imagine how insignificant and angry a customer could become if they don’t hear from the online organization? Possibly Related Posts: Improving the online holiday shopping experience It used to be my father and brothers enjoyed Thanksgiving.

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Customer Service Policies Holidays Confidence 40

Small Business CEO

JANUARY 21, 2010

Most people are still paying off their bills from the Christmas holiday season, so make sure the offer is affordable and is compelling enough to encourage them to act. Tags: Marketing email marketing holiday sales newsletter valentines day. But think about your audience before doing this sort of segmentation!

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Office Dynamics

DECEMBER 1, 2016

Escape the holiday overwhelm and join us for a quick and fun webinar. This event includes a free webinar each business day, a deeply discounted special offer, fun surprises and giveaway items, and lots of holiday cheer. Are you interested in more on how to get organized to help you get things done and control your day?

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Holidays Stress Skills Training 100

Jen Lawrence

NOVEMBER 14, 2019

Whether putting together an all-day meeting or holiday party, the tips below will set you on the right path to hosting a successful event. Even a holiday party has an agenda!) Organize the folders ahead of time and ensure everyone who needs access has it. The sheer number of details can trip planners up. Will food be provided?

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Agenda Negotiating Holidays PDF 66

Men With Pens

NOVEMBER 29, 2009

As soon as you believe, as a person or organization, that you are more important than the next person or organization, arrogance and disdain creeps into your tone. And happy holidays, Akemi – Yes to Me´s last blog. I would never even allude to that. Eliza´s last blog. Keep up your good work.

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Confidence 2009 Self Esteem AT&T 40

Service Untitled

JULY 17, 2013

The strong growth in China has boosted the organization’s growth more than 13 percent in the last three months, and according to Wikipedia, the organization has 500 stores in over 50 countries. Culture Customer Satisfaction Customer Service Employees Proactive Specific Companies'

Customer Service 40

Customer Service Holidays Social Media Clothes 40

Office Dynamics

APRIL 17, 2013

A great assistant bends over backwards for their leader and their organization, makes personal sacrifices, always knows who to call and puts out a fire before you ever feel the heat. Ask for quantity discounts or special group pricing on the registration. So, taking one day out of the year to say "I appreciate you."

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Administrative Professionals Gifts 2013 Cubicle 100

Men With Pens

MARCH 11, 2010

Free information doesn’t pay for health insurance or holidays. I believe that for this reason, a lot of clients out there are simply wanting unique contents to push their websites on the organic listing ( search engines ). Free information doesn’t pay the lease on their brick-and-mortar store. Thanks for this great tip.

2010 40

2010 AT&T Twitter Suppliers 40

Men With Pens

JANUARY 7, 2010

One other thing I’d add for freelancing–and it’s either a pro or a con depending how you look at it–is that you need to build your network of freelancers through professional organizations, meetups or some other way. Over the holidays, my husband had paid time off and I was still typing away.

2010 40

2010 AT&T Stress Environment 40

Men With Pens

NOVEMBER 24, 2009

MCE Holiday Gift Guide—for you, for customers, and for special people on your list Reply poch November 25, 2009 at 8:13 am This is now getting to be a problem of mine as a freelancer. Trust me, I have worked for both churches and charitable organizations and they *know* they are running a business. Good post. Those days are better.

2009 40

2009 AT&T Keyboards Email 40

Andrea Kalli

AUGUST 12, 2010

Copy from website, paste into HTML editor, use tables to organize content if needed, copy html from code tab, then paste into Static HTML Image tools: Fireworks, Gimp, even Powerpoint can create an image out of a slide. Think banner ads. Use as front-end image links going to your website. Don’t bother creating animated gif images.

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Facebook Promotion Social Media Twitter 100

Men With Pens

DECEMBER 13, 2009

Doing all of that at once also helped me develop strong organizing and executing skills! After thinking about it for awhile, I realized my design education does help me when coding, the organization and visual cues you learn in graphic design go a long way when slicing a PSD or planning the way you’re going to code a site.

2009 40

2009 AT&T Learning Resume 40

Service Untitled

FEBRUARY 16, 2011

The ACSI scores organizations on a 1 to 100 national level in ten economic sectors, rating 45 industries and over 225 companies including e-commerce and e-business. This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries.

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Service Untitled

FEBRUARY 15, 2011

The ACSI scores organizations on a 1 to 100 national level in ten economic sectors, rating 45 industries and over 225 companies including e-commerce and e-business. This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries.

Salary 40

Salary 2008 Customer Service Expenses 40

Men With Pens

DECEMBER 6, 2009

Holiday Season Kicks Off – 2 Weeks in Review! Limited time offer discounts, periodical sales, and fliers four times a year. First, it’s a crappy way to organize content. Imagine if your library organized its books that way. And I’m not too worried about it either. Dave Doolin´s last blog.

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2009 AT&T Retirement Twitter 40