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Warm thoughts for customer service during the holidays

Service Untitled

You want to show sincere appreciation for customer patronage and want them to feel valued for making the choice of spending their hard-earned money at your organization. Give or send out coupons with a significant savings to give people a well-appreciated discount. Do these simple tasks again and again; not just at holiday time.

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‘Tis the season to rev up the customer service

Service Untitled

Statistics for the 2011 shopping holiday season look a little scary for merchants this year. According to a Price Grabber survey, 45 percent of consumers say they are going to spend less on holiday shopping compared to what they spent in 2010. The average holiday shopper will spend 15 hours this season shopping for presents.

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Is your customer service “naughty” or “nice?”

Service Untitled

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. It seems the company could be shooting itself in the foot when charging more at the mall. photo credit: kholkute.

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The golden rules of customer loyalty

Service Untitled

It’s well recognized amongst all business owners that it cost more money to find new customers than to keep the customers we already have while trying to attract more clients to climb aboard our growing organizations. The ultimate satisfaction for customers is receiving the best product at a reasonable and competitive cost.

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Company Perks and Showing Appreciation

Musings of a High-Level Executive Assistant

Employee discounts to local businesses and the performing arts -Executive retreat or seminar based on Jim Loehr’s The Power of Full Engagement or The Power of Story -A team of volunteers to promote a fun culture at the office with a nominal budget allocated by the company for game nights, Halloween costume contest prizes, talent shows, etc.

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Email Marketing Tips For A Valentine’s Day Sales Boost

Small Business CEO

And since many people are prone to read into the gifts they receive from a significant or semi-significant other, it gives you an opportunity to use Cupid’s arrows to target your customers and prospects in order to move them to action. Tags: Marketing email marketing holiday sales newsletter valentines day.

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Administrative Professionals Day Gift List for 2013

Office Dynamics

You''ve likely landed here because you just realized that Administrative Professionals Day is around the corner and you need a gift. You might just be curious what kind of gifts would be appropriate for an assistant. This list will guide you to the perfect gift for your administrative assistant or executive assistant.