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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

Lexi Gunther went from being a high school dropout to being a well-paid, EA Team Lead. She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product.

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Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

LEADERSHIP QUOTE Allow your team to fail fast and successes will come even faster. Joe’s journey began with a door-to-door product sales business, which grew from a team of two to 40 employees in under two years. He currently owns four digital companies, five wedding venues, and real estate investment properties.

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Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

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Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Mariah talks about seeing the assistant role as a viable career, discovering and using your gifts to support your executive, and nurturing a community of growth for an assistant team. LEADERSHIP QUOTE Don’t let anyone think less of you because you are young.

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Ep 213: Camryn Pickworth on Setting Boundaries, Team Building, and Launching a VA Business

LEADERASSISTANT.COM

She also talks about setting boundaries, ethical “freelanceship,” team building, and overcoming childhood trauma and shaping it into a successful future. In this episode, Camryn shares her story of launching her virtual assistant business in the middle of a pandemic – and at the age of 21. You lead by going to that place and making a case.

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Ep 242: Nicki Cave on Managing a Team of Assistants and Finding Happiness in Your Work

LEADERASSISTANT.COM

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team.