LEADERASSISTANT.COM

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service 87

Customer Service Restaurants Budget Environment 87

LEADERASSISTANT.COM

NOVEMBER 26, 2023

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

Email 66

Email Management Confidence Policies 66

LEADERASSISTANT.COM

AUGUST 27, 2023

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

LEADERASSISTANT.COM

JANUARY 21, 2024

As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

DECEMBER 3, 2023

In that episode, Cathy and I discussed implementing OKRs at your company, leading a team of assistants, onboarding team members, and more! Join my email list here if you want to get an email when a new episode goes live. Be sure to check out my first conversation with Cathy in episode 117 of the podcast.

Networking 78

Networking Restaurants Customer Service Budget 78

LEADERASSISTANT.COM

OCTOBER 22, 2023

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team.

Management 98

Management AT&T 2018 Training 98

LEADERASSISTANT.COM

NOVEMBER 12, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Management 81

Management Restaurants Customer Service Budget 81

LEADERASSISTANT.COM

JANUARY 14, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Forms 72

Forms Finance Restaurants Customer Service 72

LEADERASSISTANT.COM

JANUARY 28, 2024

As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 75

Restaurants Customer Service Budget Training 75

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

2019 80

2019 2015 Restaurants Customer Service 80

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

DECEMBER 17, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

MAY 21, 2023

In this episode of The Leader Assistant Podcast , Yvette talks about working with executives who have a hard time letting go of control, being part of an executive assistant team, supporting multiple executives, and asking for a seat at the table. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

OCTOBER 1, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

LEADERASSISTANT.COM

NOVEMBER 19, 2023

. – Steve Prefontaine CONNECT WITH JARED Jared on LinkedIn Offsite – Save 10% when you mention Leader Assistant to the Offsite team! If you’re planning a team retreat, Offsite can save you time, money, and stress. Join my email list here if you want to get an email when a new episode goes live.

2015 78

2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

NOVEMBER 5, 2023

John Quincy Adams CONNECT WITH ANDREA Andrea on LinkedIn Executive Team Member Questionnaire ABOUT ANDREA Andrea Shaffran is an Executive Assistant to eight executives, the District Secretary for the Board of Directors, and the Designated Election Official for the Aspen Valley Hospital District.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

LEADERASSISTANT.COM

AUGUST 6, 2023

Imagine building a team, becoming a trusted leader, creating new processes, driving efficiency, and growing successful businesses all in less than a year. Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

DECEMBER 31, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JULY 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

MAY 7, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

APRIL 30, 2023

The company has grown organically to a team of 24 employees. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Either way, I’d love to hear from you!

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

LEADERASSISTANT.COM

FEBRUARY 12, 2023

In this episode, Nichole discusses advocating for assistants to the leadership team, extending grace at work, transitioning from being a peer to being a manager, and more. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Administrative Professionals 75

Administrative Professionals Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

FEBRUARY 19, 2023

She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com. Either way, I’d love to hear from you!

2004 87

2004 2019 Administrative Professionals Restaurants 87

LEADERASSISTANT.COM

AUGUST 13, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

JULY 23, 2023

Her team spirit and uncanny ability to elevate and energize those around her are unmatched. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Management 78

Management 2014 2017 2006 78

LEADERASSISTANT.COM

JUNE 25, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 76

Restaurants Customer Service Budget Interviewing 76

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 77

Restaurants Customer Service Budget Interviewing 77

LEADERASSISTANT.COM

SEPTEMBER 17, 2023

Her mission is to guide entrepreneurs to building friction-less teams using a human-centric approach. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants 52

Restaurants Customer Service Budget Interviewing 52

LEADERASSISTANT.COM

AUGUST 20, 2023

Victoria’s Email -> victoria@phoenixhydrogen.com ABOUT VICTORIA Victoria Leech is the Chief of Staff at Phoenix Hydrogen, a Hydrogen Infrastructure company. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

JULY 30, 2023

In this episode, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader. Join my email list here if you want to get an email when a new episode goes live.

Mentoring 84

Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

DECEMBER 24, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

MARCH 5, 2023

00:29:12 Trust your team’s productivity. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can email me at podcast@leaderassistant.com.

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

LEADERASSISTANT.COM

JUNE 11, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

MARCH 19, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

2021 86

2021 Restaurants Customer Service Budget 86

Success

NOVEMBER 24, 2022

Upon being told the restaurant didn’t offer such a meal, she explained that her husband was in stage four cancer and had lost his appetite—except that he now craved a meatball sandwich. A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says.

2003 279

2003 Staples 2007 2013 279