Success
DECEMBER 28, 2021
As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty. Provide self-service options.
Allwork
SEPTEMBER 8, 2022
Customer service ratings for products and services are a high priority for consumers. . Coworking spaces and operators are almost exclusively rated in a general way, and potential users have to seek out phrases like “unaccommodating operator” to discover a lousy customer service review. .
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Success
MARCH 13, 2022
Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.
Workplace Insight
NOVEMBER 30, 2023
Generative AI will have a much greater impact on white collar roles than blue collar ones over the next 10 years, according to a new report from Pearson. In at least ten white collar roles, more than 35 percent of tasks could be done by AI, with medical secretaries (41 percent) predicted to be the most impacted.
Service Untitled
AUGUST 19, 2011
Today in the Jonesboro, Arkansas Regional Chamber of Commerce presentation, franchised restaurant operator and owner of Chick-fil-A, Mike Fullington explained to his audience how customer service can have an impact on a person’s day and even his life. Each location is then forwarded a two-page report.
Office Dynamics
OCTOBER 9, 2018
Taxi: Your choice should depend on the city you are traveling to, the distance you will be going from the airport to the hotel, and any other local traveling you will be doing—such as going from a hotel to a restaurant; plus the time of your arrival (are you arriving after dark and traveling alone?). It takes being proactive and organized.
Small Business Labs
APRIL 4, 2017
As we pointed out in the 2008 Intuit report The New Artisan Economy : … by the beginning of the 21 st century, ownership of large-scale infrastructures no longer determined business success in a growing number of industries. Coworking turned a fixed cost (long term lease) into a variable cost (month to month membership).
Expert insights. Personalized for you.
300 
Let's personalize your content