Professional Assistant Blog
JULY 17, 2009
Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
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The Office Professionals Place
AUGUST 13, 2009
You have to be able to create a PowerPoint presentation, merge a document in Word, or create a report in Excel. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Get the knowledge you need.
Professional Assistant Blog
DECEMBER 19, 2011
I would do e-mails, phone calls, updating clients' calendars, word processing, etc. All of my services are listed on my new site. Having said that, I am starting a Virtual Assistant business. You might be asking what this is. In a nutshell, it's doing any sort of administrative work from the comfort of my own home.
Laughing all the Way to Work
JULY 12, 2010
Where's the remote thingy for the PowerPoint? I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? (for Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. ► March (2) Admin Buddies Are you prepared?
Musings of a High-Level Executive Assistant
AUGUST 16, 2010
The reality of being an EA is that while the phones, calendar, and travel are essentially the same in every office your boss and your team are always unique people with their own work styles and needs.
Practically Perfect PA
SEPTEMBER 19, 2014
Yes, NVQ’s in Customer Services and Business Administration. Also attended general Excel/Word/Powerpoint courses. Yes – NVQ in Customer Service. High standard of customer service and the ability to work under pressure in a busy environment and be flexible and adaptable is key.
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