Professional Assistant Blog

JULY 17, 2009

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

The Office Professionals Place

AUGUST 13, 2009

You have to be able to create a PowerPoint presentation, merge a document in Word, or create a report in Excel. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Get the knowledge you need.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

The Small Business Blog

JUNE 6, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Use custom backgrounds and stock photography to make PowerPoint presentations more interesting for the viewer. Start a company blog and use it to keep your customers in the loop. OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

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