Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
All Things Admin
JANUARY 8, 2024
Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Template – A pre-designed document or format that can be customized for various purposes. Everything is right there in your procedures manual!
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Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
All Things Admin
JUNE 23, 2021
Customer service. PowerPoint template for presenting meeting materials ? Project management. Other systems you may want to prioritize, depending on your job duties, include: Disaster recovery planning. Finance and accounting. Human resources. Sales and marketing. I recommend tackling systems individually to reduce overwhelm.
Success
DECEMBER 20, 2023
My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.
The Office Professionals Place
AUGUST 13, 2009
You have to be able to create a PowerPoint presentation, merge a document in Word, or create a report in Excel. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Get the knowledge you need.
Service Untitled
MARCH 26, 2012
This isn’t related to customer service as strictly as most of the other posts here on Service Untitled, but as I was typing this up, I figured I’d post it here because some folks might get some value out of it. Jobs said “People who know what they’re talking about don’t need PowerPoint.”.
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