Remove Customer Service Remove Management Remove Phones Remove Purchasing
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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. I recently experienced this with a camera purchase.

Gifts 279
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BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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What Is a Good NPS Score?

Success

You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly. Comparing scores across industries can mislead managers and entrepreneurs. High-Quality Products and Services. She loves it and makes other higher-end purchases. Too obvious?

Promotion 221
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9 Proven Strategies to Grow Coworking Membership Sales

Allwork

Enhance Lead Generation and Streamline Management The success of any coworking space heavily relies on a consistent influx of new leads. Without a robust lead generation and management strategy in place, expanding your membership base can feel like an insurmountable task.

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The “Secret” Customer Service Weapon for Small Technology Companies

Small Business CEO

Technology companies are, unfortunately, almost as well known for having poor customer service as they are for their actual products. Small business expert Anita Campbell cited poor customer service for web apps as one of three key issues that needs to be overcome before cloud apps can become ubiquitous in small businesses.

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The One Thing You Should Never Do as a Business Owner

Tips From T. Marie

I purchased the managed WordPress hosting for my personal arts & crafts blog right along with my domain name. I’ve been pleasantly surprised to find that I’m very happy with the new GoDaddy in terms of the WordPress Managed hosting and their customer service. There are other examples.

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Silence is Deadly

Make or Break Moments

His phone is turned off – probably to avoid my text messages – and the silence is killing me. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service. It included another customer service address to contact. So I focus on work. Except, guess what??