Allwork
MARCH 13, 2024
LexisNexis recently published its 2024 Future of Work Report , which surveyed over 500 professionals globally and took a closer look at the technology’s impact on the workforce. This technology is reportedly not only automating mundane tasks but also aiding professionals in complex decision-making and creative processes.
Practically Perfect PA
JUNE 28, 2017
As professionals, we all recognise the huge moral and legal obligation to take more serious responsibility for the safety of our staff travelling on global business trips. This policy around Duty of Care is an important element of customer service for business travellers and TMC’s making online hotel bookings.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
JANUARY 17, 2011
Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Customer service is also based on civility, and rudeness is expensive. photo credit: jeamariemarien.
Service Untitled
NOVEMBER 22, 2010
California PPOs received low ratings for various quality measures – especially customer service according to a new report released by the state’s Department of Insurance. For customer service, all of the companies received a “1″ except for Aetna which received a “2.&# At a local.
Service Untitled
DECEMBER 23, 2013
Pretty standard fare one would say, except Jennifer decided to post an unfavorable review of her dissatisfaction with the company on Ripoff Reports.com, a site that doesn’t remove posts unless legal fees are involved. Angry Customers Customer Service Experience Specific Companies' No extensions work.”
On The Job
JULY 22, 2010
While many employers wring their hands over the use of social media by employees at work – fearing legal problems or lost productivity – the evidence is mounting that letting employees tweet or check Facebook during their workday is not only inevitable, but it may make good business sense. Heres the column I did for Gannett/USAToday.com.
Allwork
NOVEMBER 6, 2023
The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. Even that is ending up that sort of mark and the McKinsey report, actually, it was interesting. You want things to work. So it is huge range there.
Expert insights. Personalized for you.
147 
Let's personalize your content