article thumbnail

How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

article thumbnail

Over 70% Of Workers Predict Positive Impact From GenAI On Daily Tasks, LexisNexis Finds

Allwork

The change in perception is also due to its broad application across different professional fields including customer service, software engineering, and product R&D. It’s reported that industries including consultancy, financial services, legal, and technology are positioned to benefit significantly from GenAI’s capabilities.

2024 144
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Balancing AI Adoption with Employee Morale: The New Challenge for Business Leaders

Allwork

Generative AI solutions are already being introduced to an increasing number of businesses that operate across many different fields including customer service, finance, and legal. The integration of AI solutions into the workplace is also estimated to lead to increased productivity and innovation in the overall global economy.

Legal 289
article thumbnail

Customer service goes to court?

Service Untitled

The case of Systemgraph, a support company approved by Apple, and Greek physician Dimitris Papadimitriadis are becoming an Internet sensation, and it’s all about customer service or the lack thereof – depending which side you find defensible that is. He did not purchase the computer from Systemgraph. What do you think?

article thumbnail

Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

LEADERASSISTANT.COM

She currently serves a Software Engineering Executive but also has experience assisting in the medical, arts, legal, real estate and finance fields. . – 1 Timothy 4:12 CONNECT WITH MARIAH Mariah on LinkedIn ABOUT MARIAH Mariah Kerby is an experienced assistant who has been in the space for 10 years.

Gifts 96
article thumbnail

Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

Legal Concerns, Bias, and Misinformation Any tool like Chat GPT, which is running off an invisible set of data, can potentially offer information that is inaccurate or tainted by some intentional or unintentional bias. Additionally, all kinds of legal questions have arisen regarding the ownership of information generated by Chat GPT.

Skills 130
article thumbnail

Business Travel Safety in a Volatile World

Practically Perfect PA

As professionals, we all recognise the huge moral and legal obligation to take more serious responsibility for the safety of our staff travelling on global business trips. This policy around Duty of Care is an important element of customer service for business travellers and TMC’s making online hotel bookings.

Travel 165