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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. If you commit to lifelong learning, you can ensure you have the most relevant and emerging hard skills required in your field. Attend workshops and seminars.

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Should You Encourage Your Team to Pursue Side Hustles?

Success

Outside of the financial benefits, side hustles can help workers learn new skills, make extra money or pursue a dream outside working hours. Side hustles give people the chance to earn more money, start their own businesses or learn new skills, potentially leading to a salary increase in the future. Increased Employee Happiness.

Salary 263
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Once Upon a Time in Marketing: The Power of Storytelling

Success

To find and cultivate powerful stories, listen to what your customers and employees are talking about, says Paul Smith, author of The 10 Stories Great Leaders Tell. Smith says his heart broke a little to learn the story of a Pizza Hut in Springdale, Arkansas. What saddens Smith is that this story was never shared outside the company.

2003 276
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Warm thoughts for customer service during the holidays

Service Untitled

Ask your readers as you send out regular emails, what kind of information they want to learn. Take care of your customers and attract new ones. A local jewelry store can promote a new designer, and invite customers for wine, cheese, and an exclusive premier of a new jewelry line.

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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The customer service representative standing at the kiosk in the lobby of the bank had been speaking to a customer about a “Power of Attorney&# and its relevance to her aged parent.

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Underwriting employees’ educational expenses tax-free

BMT Office Administration

For example, you couldn’t pick up an entry-level customer service employee’s undergraduate expenses tax-free because, in all likelihood, they’ll qualify for a new trade or business after graduation. Refresher courses, seminars, continuing education courses. The education will qualify them for a new trade or business.

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44 Ways to Kick-Start Your New Year

Success

I’ve learned that my daily choices make a big difference in my long-term happiness. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. I’m going to put the 80/20 rule to serious work, focusing on the 20% of my work that generates 80% of the revenue. Attend training.

Mentoring 345