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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Raise your hand if you like automated phone message systems…

ProAssisting Blog

Anyway, here is a treat for you—one which we just added to our membership resource center but you can get here for free—to help avoid those recorded messages asking for information before passing you off to a real human being: GetHuman.com! Home Blog About Us Who we are About the Program Program Specifics Execs, HR Depts.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

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The Key To Innovative Coworking: A Deep Dive Into VR & AR Integration Strategies

Allwork

Elevate Training and Skill Development VR is a game-changer for learning and development. One example is a surgeon honing their technique on a virtual patient, or a customer service rep navigating challenging scenarios. Mistakes become valuable learning experiences, boosting confidence and competence.

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Converting Clicks into Memberships: Optimizing Coworking Websites for Impactful Results

Allwork

It’s important to learn everything from understanding your audience and crafting compelling content to optimizing website performance and mastering conversion techniques. Mobile Magic: Responsiveness and Accessibility Let’s face it, phones are like extensions of our hands. Nobody likes waiting, right?

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Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.