Remove Customer Service Remove International Remove Phones Remove Social Media
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How To Build A Thriving Coworking Community

Allwork

Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service. Their core mission is connecting people to one another, making sure everyone feels included and accepted in the workspace.

Calendars 299
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Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. Let’s look at each component individually.

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A practical approach to dealing with customer service frustrations

Service Untitled

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

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Customer service continues to center on good client communication

Service Untitled

The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service?

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Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

This includes content formation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copy writing, performance analysis. Expertise in online marketing and social media strategy. Build, implement and manage social media strategy.

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Hearing the Message

Office Dynamics

Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school. Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. It’s a message, folks! Are you hearing it? Are you hearing it? Friend: I miss you.

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The Importance of Customer Listening

Customers Rock!

As customer listening has become a common topic recently, I felt it would be helpful to post it again, especially as it discusses NON social media listening. Are we putting up walls between the enterprise and its customers? Or are we putting up walls dedicated to its customers?