Remove Customer Service Remove Holidays Remove Management Remove Phones
article thumbnail

Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

article thumbnail

Consumer Reports’ naughty and nice list for holiday shoppers

Service Untitled

On Monday, Consumer Reports published its first Naughty and Nice Holiday List. There is one caveat however; more than three returns within 45 days require a manager’s approval. Their website does not offer a customer service phone number.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

When I asked her what she did to manage all of her client communications she showed me a pile of sticky notes on her desk.    CRM stands for Customer/Client Relationship Management.  Because of my previous work as a tech consultant, I understand the need for good data management tools and methodologies.

article thumbnail

Small Business News World Round-up – 2009/12/08

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk WinWeb – Your Office Online Simply the best way to manage your small business! business borrowers fell in October for a third straight month, according to PayNet Inc, which provides risk-management tools to the commercial lending industry.

2009 100
article thumbnail

How to deal with angry online customers

Service Untitled

Keep in mind, for online issues, there’s no compassionate sales manager to speak with an angry customer to calm them down, nor is there an immediate way for a customer to find a resolution – that is unless you, as an online business, takes the responsibility of dealing with angry customers as a number one priority.

article thumbnail

Insurer Puts Integrity in its Name and Appreciation at its Core

Energage

Human Resources Manager Michael Goodman said that environment starts with Ritchie and flows throughout the organization. “We’re Goodman, whose background includes both customer service and accounting, joined AI in 2013. We had outbound and inbound calling managed and handled by everyone in the company.

article thumbnail

Top 5 Tips for Finding Investors

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk WinWeb – Your Office Online Simply the best way to manage your small business! Ask your accountant or bank manager for advice. You could find possible investors anywhere, even while on holiday. External Links External Links SynergyOne.co.uk

2007 100