Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
Success
MARCH 22, 2022
If you’re an entrepreneur: Do you have a product, a program or a service to offer to the world? Are your distribution, capabilities and customer service all world-class? How could you become the lynchpin in the organization in some way or another to keep climbing, serving and adding value? Is your messaging tight?
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Energage
AUGUST 22, 2016
They gossip around the watercooler. And even worse, they’re spreading their toxic dissatisfaction around your organization like a cancer. Most of all, disengaged employees cost your organization countless dollars in lost productivity, quality, and poor customer service. They’re unproductive.
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
On The Job
JULY 22, 2010
Further, studies show that employees allowed to use social media on the jobs help drive profitability, improve customer service – and contrary to employer fears – may help workers do their jobs better. Cavalli points out that social media interaction isn’t always about discussing a new movie or dishing the latest gossip.
Musings of a High-Level Executive Assistant
JUNE 21, 2012
I was okay with getting paid money for it because being organized and on top of things wasn’t so much a “hobby,” but a belief and value I lived by. You are organized, pay attention to detail, and are borderline anal retentive. You are reliable, trustworthy, and don’t gossip. I was a natural fit.
Success
DECEMBER 21, 2022
Overall, whether it’s gossip from co-workers, violence in the media, pessimism in your own thoughts or other influences, make conscious efforts to reduce your exposure to the negative. I often think I need new clothes, but when I clean out or organize my closet, I realize I have lots of options and everything I need at my fingertips.
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