Success
OCTOBER 5, 2021
Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister.
LEADERASSISTANT.COM
DECEMBER 24, 2023
Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. Growing up as the daughter of an immigrant parent, goal-setting has always been a way of life for Maria.
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Office Dynamics
JANUARY 6, 2016
Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. For both customers and employees, it is the experience of the company that defines perception.
Success
SEPTEMBER 19, 2023
The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely. In fact, those with high EQ are more apt to use goal-setting strategies.
Success
OCTOBER 31, 2023
Career website Indeed.com recommends including 10 to 30 skills on your resume, with soft skills taking up no more than half the list. For example, if you’re interested in a project management role, highlighting your time management and analytical thinking skills may be more important than focusing on customer service or creativity.
Success
MARCH 27, 2023
Amityville—the Long Island village where young Bill McDermott grew up, went to school and bought his first business. It has always been about customer service ,’’ McDermott says. “I Every customer I visit is trying to accomplish something new and interesting. It is given to you by the people. I am truly a Doctor Yes.
Workplace Insight
APRIL 19, 2024
Its vital oxygen is composed of suburban working men and women of all kinds, who every morning are sucked up through an infinitely complicated respiratory apparatus of trains and termini into the mighty congested lungs, held there for a number of hours, and then, in the evening, exhaled violently through the same channels. This is not new.
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