The Small Business Blog

MARCH 23, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers.

Customer Service 100

Customer Service 2007 2008 2010 100

Workplace Insight

APRIL 19, 2024

TS Eliot, The Waste Land, 1923 For most people away from major cities, the misery of the commute is bound up with being part of the school run, a product of the anachronistic and inexplicable need for children and adults to be on the move at the same time. That’s always a commendable goal to aim for, but we should be doing it anyway.

Monster 119

Monster Customer Service Training Google 119

LEADERASSISTANT.COM

OCTOBER 29, 2023

In this episode of The Leader Assistant Podcast, Nicole talks about the art of delegation, building a support system, being a mompreneur, and unlocking your productivity potential. So excited to hear Nicole’s story and chat with her today about a little bit about delegation and unlocking productivity potential.

AT&T 72

AT&T Retirement Travel Networking 72

Service Untitled

AUGUST 19, 2011

Today in the Jonesboro, Arkansas Regional Chamber of Commerce presentation, franchised restaurant operator and owner of Chick-fil-A, Mike Fullington explained to his audience how customer service can have an impact on a person’s day and even his life. He places families first, and is a firm believer in strong family units.

Customer Service 40

Customer Service Restaurants Training Purchasing 40

Success

JUNE 8, 2022

For businesses, this means your products or services are targeted to those who may have a vested interest in what you offer. It’s an opportunity to share a glimpse of the CEO and staff, how a product is made or a behind-the-scenes clip of a day on the job. But… it’s great for customer service and for live media.”.

Social Media 263

Social Media Agencies Calendars Forms 263

Service Untitled

APRIL 22, 2010

Service Untitled The blog about customer service and the customer service experience. Internal customer service provides our coworkers within our company information or services. Here are some suggestions to help internal customer service: Develop forums to share the goals of the company.

Customer Service 40

Customer Service International Etiquette 2010 40

Service Untitled

APRIL 4, 2011

In real estate sales, there is a lot more to successful customer service than dealing with just customers and clients. Homes are listed in multiple listing services, and thousands upon thousands of other selling realtors are there to sell a listed home. In real estate listing is the game. photo credit: thomasy7.

Customer Service 40

Customer Service Social Media Phones Confidence 40

Service Untitled

MAY 14, 2012

A strong business culture that is aligned with superior business goals outperforms their competitors by light years. These are the organizations who have figured out how to delight their customers and even make them smile. Remember most customers won’t tell a company what went wrong; they just leave and go on to your competition.

Customer Service 40

Customer Service Salary Phones Gifts 40

Service Untitled

MAY 4, 2011

My real estate partner, Erika Atkins and I work very hard on our customer service skills. We know how important it is to be able to listen to what our customers want, how to understand what they need, and then how to help our clients and customers achieve their real estate goals. photo credit: The Miami Story.

Customer Service 40

Customer Service Medical Phones Skills 40

Service Untitled

JANUARY 20, 2010

Service Untitled The blog about customer service and the customer service experience. Brands that are able to lead with quality customer service and innovating products are able to retain customers and turn them into brand ambassadors.

Customer Service 40

Customer Service Fax Etiquette 2010 40

Success

OCTOBER 19, 2021

It only takes you a couple of hours per day, but your product is great. Many times, I have worked with clients who routinely tweaked and updated mission statements to reflect changing staff or fleeting goals. Your business’ customer service and general responsiveness are critical to your brand.

Social Media 264

Social Media Suppliers Business Cards Health 264

Eat Your Career

AUGUST 28, 2023

Your goal is not to save hours of work in the first few minutes of using a new tool. Your goal is to just test it out, see how it works, and start thinking about how it could be useful. into their existing products and likely will continue. Don’t expect it to generate anything useful at first. If it does, great.

Skills 130

Skills Legal Social Media Project Management 130

Success

MARCH 24, 2022

But if you can’t overcome your resistance to the word no, you’ll never be able to achieve your goals. Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. You can’t go outside now.” Listen fully before you respond.

Negotiating 164

Negotiating Fax 2017 Phones 164

Office Dynamics

FEBRUARY 24, 2017

Achieving company goals, increasing revenue, and one-step ahead of the competition is on the mind of every CEO and manager across the globe. Identify the Goals of Your Company. Even if your employees are very skilled and versatile, company goals are the ones which dictate their suitability for the job.

Skills 174

Skills Training Goals Customer Service 174

Make or Break Moments

JANUARY 1, 2010

Using the three word system forces you to narrow your resolutions or goals for the year down to one word a piece -something you can remember, like a mantra. This year Chris has selected Eco-systems, Owners and Kings to focus on for 2010. If you can remember it, you will do it.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

APRIL 14, 2010

If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals. p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JANUARY 26, 2010

So look at your customer service policies. Or have you positioned yourself like Nordstroms and created policies around the 90% of your customers who just want a good quality product/service at an affordable price? Imagine a world where companies created a culture around the many. The Pareto Principle !

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 26, 2010

It breaks your pitch into the Who, What Why and Goal and then analyzes your pitch. Elen Konstantinopoulos is a representative for Deluvis, a topical collection of organic products. She compared her products to the vitamins you take to make your insides healthy; her products do the same for your skin.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 20, 2010

Isn’t the goal to make it easy for our customers/prospects to do business with us? Shall we make it a goal to create a mobile version of our primary money-making website by the end of summer, if not sooner? So who’s with me? Okay – it’s a deal.

Customer Service 100

Customer Service 2009 Social Media 2008 100

Page Personnel

JULY 27, 2022

simonewu@micha… 05/04/2024 Marketing executives work with many different departments of a company, including advertising, public relations and product development, to create a marketing strategy that maximises profits. Marketing professionals should be able to form pricing strategies based on the demand for the products being advertised.

Agencies 52

Agencies Social Media Skills Agenda 52

Page Personnel

JULY 27, 2022

simonewu 24/01/2023 Marketing executives work with many different departments of a company, including advertising, public relations and product development, to create a marketing strategy that maximises profits. Marketing professionals should be able to form pricing strategies based on the demand for the products being advertised.

Agencies 52

Agencies Social Media Skills Agenda 52

Make or Break Moments

FEBRUARY 8, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. I’ll let you in on a little secret – the correct answer should be FALSE.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 14, 2010

He made it public He dissed his owner He didn’t do it right He won’t be “the man&# anymore He didn’t own his decision The question from the customer’s perspective is this: did Lebron put himself in the shoes of his customers or was the decision based solely on his needs and his goals.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 14, 2010

I belong to several; local groups with a variety of business types and industry specific groups for speakers, writers, customer service and HR professionals. We talk about CUSTOMER SERVICE but I didn’t see a group that dealt with the “relationships&# we have with customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Success

AUGUST 25, 2021

Should you be an accountant and crunch numbers all day because it will pay your bills, or should you look for a customer service job that will put your gift of gab front and center? Maybe you’re someone who can talk to anyone and you’re the best listener in your friend group.

Social Media 246

Social Media 2021 Clothes Phones 246

Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. He lives in Australia but for 100 weeks he is accomplishing 100 goals. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers!

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 7, 2010

Three emails later, and they had named the book and set what they thought would be an impossible goal: 100 bloggers. It all started when McLellan blogged about a similar collaborative book effort and Heaton wrote to him to suggest they get a few fellow bloggers to produce a marketing book in the same vain.

Social Media 100

Social Media Customer Service 2009 2008 100

Success

DECEMBER 20, 2023

Starting any business can be a lot of work, especially one with lofty goals. With a clearer mind, I started to explore the tools and strategies that could help me accomplish more with less time and effort while still growing my business and pushing me toward my financial goals.

2024 298

2024 Customer Service Agencies PowerPoint 298

Productivity Bits

OCTOBER 28, 2011

Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. Now the fresher approach is: “what exactly do our customers need and how can we fulfill that need?” Guest Post.

Suppliers 100

Suppliers 2011 Customer Service Copyright 100

Stephanie LH Calahan

JANUARY 8, 2010

Productive & Organized Home Contribute to P&O! If you are a manager who struggles in this area, or if you just want more options for talking about good versus bad performance, try looking at performance through the lens of how employee behaviors contribute to the achievement of team, office, and organization goals.

Goals 100

Goals Fax Networking Travel 100

Service Untitled

SEPTEMBER 27, 2010

Service Untitled The blog about customer service and the customer service experience. It becomes a finely honed combination of quantity and efficiency developed by knowledge of the product, understanding the needs of customers, training, and the support tools available to the customer service team.

Customer Service 40

Customer Service Etiquette 2010 2006 40

The Small Business Blog

AUGUST 8, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." They all have to do their part by providing excellent customer service. Explaining it to potential customers should become second nature to them.

2007 100

2007 2008 2006 2009 100

Step It Up VA Coaching

OCTOBER 25, 2012

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. Make it your goal that every client could say, “I never even knew you had other clients.” Invest financially, as well.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Recruit CRM

SEPTEMBER 29, 2021

As a hiring manager or human resource specialist, recruiter training can directly impact your organisation's productivity and growth. Your agency can put this into practice by demonstrating problem-solving and essential customer service skills and the most effective ways for communication as a recruiter.

Agencies 56

Agencies Training Mentoring Confidence 56

Andrea Kalli

MAY 6, 2010

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. You’ll need to find your customers; marketing is key to success in almost any sort of business and Twitter can be a helpful marketing tool to make your business grow.

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Recruit CRM

SEPTEMBER 29, 2021

As a hiring manager or human resource specialist, recruiter training can directly impact your organisation's productivity and growth. Your agency can put this into practice by demonstrating problem-solving and essential customer service skills and the most effective ways for communication as a recruiter.

Agencies 52

Agencies Training Mentoring Confidence 52