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Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

LEADERSHIP QUOTE Allow your team to fail fast and successes will come even faster. CONNECT WITH JOE Joe on LinkedIn Joe on Instagram Joe on Facebook joerare.com level9virtual.com ABOUT JOE Joe Rare is an “underground” serial entrepreneur, investor, outsourcing expert, father and husband. He later sold the company after 27 months.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. Or in sales-speak, they optimized their customers’ experience. Once a business lands a customer, its No. 1 job is to optimize that customer’s experience. It’s a pleasure to meet you.

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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

Tara Schroetter, vice president of digital and social at MMGY Wagstaff, explains that “ influencers are your new street team, a viral TikTok trend is your new word-of-mouth and geo-targeted Instagram ads allow reach into a niche audience set with the click of a button. Social media has redefined how brands engage with their communities.

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Happiness Is… a New Career Path

Success

We have people that could work for Google, Twitter, Facebook, wherever,” says Slone’s supervisor Jenn Donahue. Kickliter’s role is unique: She is primarily focused on customer happiness. Imagine a customer service team on steroids. But they stayed here, and I honestly think she’s the reason.”. * * *.

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Face to Face in a Virtual World: Greening Up Even Traditional Customer Service Experience

Eco-Office Gals

Do you want to reduce your business’s carbon footprint and increase customer interaction and satisfaction at the same time? So is providing excellent customer service. The truth is that providing a nurturing environment for your customers can happen just as well virtually as it can in a face to face environment.

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8 Reasons Gamification is More Than Fun and Games At Work

Allwork

Companies that have successfully incorporated gamification into their recruitment campaigns include Google (they used a software-writing competition to discover new talent) and the Marriott Hotel (they request candidates to “run” a virtual hotel via their Facebook page).

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Ep 235: Jodi Reed on How Drag Racing Makes Her a Better Assistant

LEADERASSISTANT.COM

CONNECT WITH JODI Jodi on LinkedIn Jodi on Facebook Book recommendation -> Living Loving and Learning by Leo F. She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin.

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