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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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Aiming Higher: Strategies to Advance Your Community Manager Career in Coworking Spaces

Allwork

Community manager roles in coworking spaces are hugely multi-faceted; the number of responsibilities will eventually lead you to think about what’s next in your career. In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service.

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How to Make Money With AI in 2024: A Beginner’s Guide to Saving Time and Effort

Success

That’s when I realized I should be leveraging the power and efficiency of artificial intelligence , and I began to learn how to make money with AI. My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. The results?

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Ep 245: Natalie Lee – Senior Executive Assistant and EA Manager at Atlassian

LEADERASSISTANT.COM

Lee is a Senior Executive Assistant and EA Manager at Atlassian, a remote-first, global software company. Lee is a Senior Executive Assistant and EA Manager at Atlassian. LEADER ASSISTANT LIVE EVENTS Check out our constantly updated schedule of events for admins and assistants at LeaderAssistantLive.com. Natalie (or Nat!)

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Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant. LEADERSHIP QUOTE Allow your team to fail fast and successes will come even faster.

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. LEADER ASSISTANT LIVE EVENTS Check out our constantly updated schedule of events for admins and assistants at LeaderAssistantLive.com.