Remove Customer Service Remove Email Remove Policies Remove Tools
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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

tools have flooded the market. is as much a skillset as it is a tool. Having access to the tool is not enough. We also need the right skills to make the tool work. Your goal is not to save hours of work in the first few minutes of using a new tool. You may find that many of the tools you use already now have A.I.

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Empowering your employees to deliver excellent customer service

Service Untitled

Let us assume we have a great product, and we have intelligent, competent customer service representatives who want to do a great job exceeding their customer expectations. Of course there is no magic formula, but the more we empower our staff with the best tools available, the less mistakes they are going to make.

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Building a business culture to deliver the best customer service

Service Untitled

Zappos has worked hard to develop their culture resulting in a high percentage of return customers; a much more lucrative business model than having to find new clients. Having the company focused on customers and fulfilling their needs and wants without just focusing on the profit of each business exchange.

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10 Things To Keep In Mind While Training Recruiters For Your Search Agency

Recruit CRM

According to ClearCompany , training strategies have become so important that 68% of employees believe that training and development is the company's most crucial policy. Recruiters need to know where to find them before engaging in any cold-calling, emailing, or other interactions with potential candidates.

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10 Things to Keep in Mind While Training Recruiters for Your Search Agency

Recruit CRM

According to ClearCompany , training strategies have become so important that 68% of employees believe that training and development is the company's most crucial policy. Recruiters need to know where to find them before engaging in any cold-calling, emailing, or other interactions with potential candidates.