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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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Ep 244: Andrea Shaffran on Assisting 8 Executives and Holding Multiple Roles

LEADERASSISTANT.COM

She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

September Surge refers to that time of year after Labor Day where we see increased hiring in September and October. Dedicate a weekend to a LinkedIn profile overhaul For some job seekers, LinkedIn is a fun place to hang out and network. It can serve as a reference to prospective employers. What is the September Surge?

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Is Your Networking Fishy Enough?

The Small Business Blog

Build your own network! Is Your Networking Fishy Enough? by adrianswinscoe on Jul 02, 2010 Networking is an essential growth strategy for any small (even large) business. However, there is an essential difference between having a strategy and how you implement it and many small businesses try networking with little success.

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How to survive customer service blunders in the world of social media

Service Untitled

I heard the term “social vampire” in 2005 when it referred to a person who more or less attached them self to someone and piled on attention until they felt that the person they were endowing with excessive flattery liked them in return.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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