Remove Customer Service Remove Email Remove Events Remove Promotion
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Once Upon a Time in Marketing: The Power of Storytelling

Success

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. We [heard] stories from our sales team in the field that veterinarians [said], ‘It’s not my responsibility to promote pet insurance,’” Tomsic said.

2003 279
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Warm thoughts for customer service during the holidays

Service Untitled

You’re most likely sending out emails, brochures, and promotions with greetings of the season, but what happens after the lights are removed and the tree is packed away? Are you still showing your customers that you appreciate their business all year round? Take care of your customers and attract new ones. .

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Access the Virtual Events Specialist and Camtasia Training Program.

Andrea Kalli

By AndreaKalli It is evident that Virtual Events Support and Management will be one of the hottest niches in 2010. The stats are revealing of how many businesses are shifting their focus to delivering all types of Virtual Events to their different audiences. Access the Virtual Events Specialist and Camtasia Training Program Together!

Training 100
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Tips for Managing Incoming Emails from Customers

Andrea Kalli

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Of course, the level of care and attention that you need to devote to customers ultimately depends on your business model.

Email 100
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What does it take to be a successful Marketing Executive?

Page Personnel

Build brand awareness One of the most important aspects of the role is to create awareness of your brand, in ways that are often aimed at specific target audiences comprised of interested parties and potential customers. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing.

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What does it take to be a successful Marketing Executive?

Page Personnel

Build brand awareness One of the most important aspects of the role is to create awareness of your brand, in ways that are often aimed at specific target audiences comprised of interested parties and potential customers. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing.

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Announcing my first book: The Hidden Power of Your Customers

Customers Rock!

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.