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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

Tell the same story on your profile and your resume Downs says that if a recruiter heads to your profile before or after an interview, they should see the same story told there, with matching education, credentials, organizations and more. Education’ section: Be transparent and make sure the name of the school is correct.

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Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Understand the product or service and has a thorough working knowledge of the components.

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Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.

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When a customer service representative is limited to talk time

Service Untitled

Jennifer had not spent more than ten minutes on the phone with the bank customer service representative when the agent told Jennifer she would have to ask the remainder of her questions at another time. Limiting talk time is not going to improve customer engagement. So what should an organization do?

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Service Untitled» Blog Archive » B&H Customer Service

Service Untitled

Service Untitled The blog about customer service and the customer service experience. I didn’t notice much that was just kept in boxes or otherwise inaccessible to customers. Our educated staff. A system that makes special orders simple is a system that helps promote customer service.

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A difference of perception when dealing with customers

Service Untitled

Maybe it’s just a coincidence associated with moving that brings me to wonder how customer service representatives relay their particular war stories of having to deal with difficult customers? So how do we help our customer service representatives be more productive and constructive?

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Employ digital education strategies for clients.

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