Make or Break Moments
AUGUST 27, 2010
Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response?
All Things Admin
JANUARY 8, 2024
Procedures are documented, step-by-step instructions for performing tasks or processes. When documented procedures exist and are available to everyone, it’s easier to delegate when necessary without having to spend time explaining what needs to be done and how to do it. What Are Procedures and Why Are They Important?
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Service Untitled
NOVEMBER 30, 2010
The National Retail Foundation along with American Express listed the top ten retailers for best customer service selected by shoppers in their sixth annual Customers’ Choice Survey. The survey encompassed consumer attitudes toward retailers’ customer service and how retailers promote best practices.
Eat Your Career
AUGUST 28, 2023
Follow your organization’s policies and don’t share any private information, whether personal or business-related. Use your common sense and good judgement, and again, always follow the policies set forth by your organization. Whenever you’re sharing data electronically, it helps to use caution. But for now, we have to be cautious.
Practically Perfect PA
JULY 15, 2015
The airline emergency and customer service numbers. Included with the travel itinerary you should have the following as separate documents: Maps and directions for all hotels and meeting points. Remember to print off the itinerary and additional documents for your Director.
Office Organization Success
NOVEMBER 24, 2014
3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.
The Office Professionals Place
AUGUST 13, 2009
You have to be able to create a PowerPoint presentation, merge a document in Word, or create a report in Excel. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Get the knowledge you need.
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