Remove Customer Service Remove Document Remove Finance Remove Policies
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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Procedures are documented, step-by-step instructions for performing tasks or processes. When documented procedures exist and are available to everyone, it’s easier to delegate when necessary without having to spend time explaining what needs to be done and how to do it. What Are Procedures and Why Are They Important?

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Top 5 Tips for Avoiding Employment Lawsuits

The Small Business Blog

Make certain that you have strong, unconfusing policies on employment. A good recordkeeping policy is essential. A good record-keeping policy is essential. Lloyd Burrell Rebecca Said on August 5th, 2010 at 12:22 am These are all great tips especially #4 – it’s important to document everything!

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Top 5 Tips for Writing a Staff Handbook

The Small Business Blog

Include policies on issues such as discrimination & discipline so that your position is clear and in writing. Make sure you include a disclaimer stating that the handbook is not a legal document. Write a draft version first and get it checked by your lawyer. Digg Furl Netscape Yahoo!

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

  Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card.    In addition, a strong financial process will ensure that you have the ability to know if you are profitable and which services/products to continue or stop.    7 - Customer/Client Service.

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Apple – the customer support nightmare – Part II: The Criminal.

The Small Business Blog

The customer support issue, I think is very serious – especially as it makes you feel very helpless. Should this be policy – they are in trouble. I hold a US green card and it is actually illegal to copy that document. I wonder who wrote the instructions for your Apple customer agent. He doesn’t [.]

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