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How credit card companies offer different levels of customer service

Service Untitled

Credit cards are an important way of life for most Americans. According to CreditCards.com , the average consumer has nearly $16,000 in credit card debt, and the average interest rates of credit cards range from 10.37% for those with excellent credit to 28% for instant approval credit cards.

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13 Ways You Should be Using Your Smartphone for Business

Tips From T. Marie

We all know about texting, calling and emailing from our phones, but are you collaborating from it as well? With a plethora of collaboration tools online, it’s as simple as finding one with an awesome phone app that works for your business. I know, not all of us can snap photos on our phones like the Insta-famous.

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The 12 Privacy Tips of Christmas

Ian's Messy Desk

name, address, phone number) will be used. Minimize the number of identification and credit cards carried. Tear/shred receipts, copies of credit applications, other documentation containing personal information, don’t just throw it in the garbage. Obscure credit card numbers on customer receipts.

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Focus on Customer Service in 2010 (Finally?)

Customers Rock!

Frank Eliason mentions the new commercial for the Chase Sapphire credit card service. Each contact with customer service, whether by phone, email, Twitter, or self-service is a brand impression. Now, I am cautiously optimistic about this focus on customer service, but let me tell you why I feel this way.

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Best Business Technology for Small Businesses & Their Owners (28 ideas from them to you!)

Stephanie LH Calahan

" That is what I heard from her as we were talking on the phone.  I use both TweetDeck (on desktop, laptop, and iPad) and MarketMeSuite, as well as Twitter's own interface. Record Your Phone Calls Like A Pro. This unit goes between your handset and the phone base with an input for your computer or recorder.

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10 Free Productivity Apps for the iPhone

Ian's Messy Desk

Lite – Make quick handwritten ink notes and reminders on the fly… set quick alarms, save notes to your Home Screen and share your “sticky&# notes by email or Twitter… Money & Bills – is the iPhone client for Pageonce. Pageonce merges information from various sources into one page.

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Dymo's CardScan iPhone App Illustrates Several Key Trends

Small Business Labs

Follow us on Twitter Emergent Research EMERGENT RESEARCH is focused on better understanding the small business sector of the US and global economy. To add to the usefulness of mobile devices the recent release of the device that allows you to swipe credit cards will really take small businesses to the next level.