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8 Travel Apps You Need to Download Before Your Next Vacation

Success

Of course, you need to be using your airline’s app to track your flight and access your boarding pass, but there are other travel apps that do everything from getting you through customs in a flash (even without Global Entry) to dividing up shared expenses on a group trip. At the end of your trip, you settle up and request any payment owed.

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Employee Files: What to include, what to leave out, and what’s confidential

BMT Office Administration

They help maintain a safe workplace Does your organization require mandatory OSHA training? Are your employees up to date with their fire safety and first-aid training? Keeping safety records will make it easy to know if your team needs to update their training, helping you stay in compliance with any OSHA requirements.

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Best Business Technology for Small Businesses & Their Owners (28 ideas from them to you!)

Stephanie LH Calahan

" That is what I heard from her as we were talking on the phone.              Peter Coombs FRONTLINE Training & Consulting. Record Your Phone Calls Like A Pro. This unit goes between your handset and the phone base with an input for your computer or recorder.   OK! 

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Service with a snarl: What to look for and how to avoid it

Service Untitled

The real payoff happens when we get to the front of the line or the representative answers the phone. The real solution is a customer service representative who is well-trained and intelligent who tells an unhappy customer: “We’re sorry, and we will make this right.” How is the customer treated?

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How not to act when customer service fails miserably

Service Untitled

Customer service representative Mark who answered the phone at tech support was instructed by the customer not to put him on hold or even transfer him to another representative for fear of being disconnected again. Too many companies don’t put the time or effort into proper training.

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

Have a reliable way to understand the expenses and assets that your business has.    Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card.  .  What is the impact of getting them done incorrectly or not doing them at all? 1 - Financial Management.

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44 Ways to Kick-Start Your New Year

Success

Call one of your children on the phone. I want to evaluate my cost-of-living expenses and see where I can cut back. I just started my own business, and I want to evaluate my income versus my expenses to see where I am currently, with the ultimate goal of hitting the salary I want to make. Attend training. Take a nap.

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