Office Dynamics

JULY 9, 2014

Founder of the Quick and Dirty Tips network. Take the world’s best courses, online, for free. – Take college level courses for nothing? PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules.

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Twitter Administrative Professionals Etiquette IAAP 100

Office Dynamics

MARCH 12, 2015

You may think this would be a biased conversation about our curriculum-based designation courses but it was far from that! It’s not so much about receiving a ‘certification’ as it is about what will be covered in a class or online course. Is it possible to get a list of attendee email addresses to network after the webinar?

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IAAP ASAP Administrative Professionals Training 100

Office Dynamics

JUNE 22, 2016

She even has a full 2-day course on the subject! Even those who have completed the course will gain new ideas and a fresh perspective—and those who haven’t will get a high-level peek into some of its most important elements.

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Administrative Professionals 2016 Gifts Purchasing 189

Professional Assistant Blog

OCTOBER 8, 2008

As you can tell, I really try to be in tune with nature and of course, love my wife. This really does help me get through those rough days - but there are great days as well, of course. Of course, it doesnt have to be money. Keep it short and simple though. Im sure you get the idea. Whats next?

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Professional Assistant Blog

JULY 10, 2009

And of course, theres the dreaded shredding of confidential documents. You keep printing document after document, not realizing how many trees you are using and how much waste you are creating. Think ahead and see if you can e-mail or transfer your documents in an electronic format to others. This will save your company time and money.

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Professional Assistant Blog

FEBRUARY 14, 2008

Of course there is. By The Professional Assistant on Thursday, February 14, 2008 Filed Under: MS-Outlook , Organize , Productivity D o you find that you write the same e-mails over and over again? Do you feel that there should be an easier way of doing this? It all depends on how you need to do this.

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Microsoft Outlook 2008 Cubicle Google Docs 100

Professional Assistant Blog

FEBRUARY 19, 2008

I worked as an Investment Advisor’s Assistant, completed my CSC (Canadian Securities Course), but soon after, I realized that this wasn’t really for me. We strive for an “open door” policy, but of course, there are times when the managers hold meetings or make phone calls and have their door closed.

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Professional Assistant Blog

OCTOBER 7, 2008

And of course, there’s the opposite side of the spectrum, where you have way too many people coming to you with requests (read my post on how to handle this here) and just want to run away. But of course, you don’t want to disturb others around you with the bell going off or some even have chickens clucking as the alarm.

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Professional Assistant Blog

SEPTEMBER 14, 2007

Home About Me Advertise Outsourcing - Good or Bad? By The Professional Assistant on Friday, September 14, 2007 Filed Under: Organize , Prioritize , Productivity D oes your firm want to save money? Everyone could use a little more green in their wallets. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

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Office Dynamics

MAY 6, 2016

What course of action would you recommend to a person who’s shy and doesn’t want to walk around telling people who I am?” I wasn’t introduced to anyone but my boss, and no one sitting near me has introduced themselves. ” – Maddy, Customer Relations.

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Professional Assistant Blog

JANUARY 15, 2008

Home About Me Advertise Going Above and Beyond "Work" By The Professional Assistant on Tuesday, January 15, 2008 Filed Under: Networking , Productivity D o you find yourself going into work day after day, week after week, feeling like you could do just a little more? Up until recently, I too felt this way.

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Professional Assistant Blog

AUGUST 13, 2008

Of course, the rest of us had to follow this schedule and would have to take time off during these periods. In this case, I dont have to worry about taking extra days off, since I dont really follow the religious holidays that I was brought up with, which in turn, are part of the regular holidays that come up each year.

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Professional Assistant Blog

JANUARY 18, 2008

If you are on a training course via your computer (WebEx) and listening in to the presenter, you want your full attention on the seminar or workshop that you are attending at your cubicle. You usually are the main source of contact for any and all questions in your department, including clients asking questions.

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Professional Assistant Blog

JULY 16, 2008

Home About Me Advertise Seminars for Professional Assistants By The Professional Assistant on Wednesday, July 16, 2008 Filed Under: Networking , Productivity A re you looking to improve your skills and catch up with the latest office trends ? Are you trying to get that raise or promotion that you so well deserve?

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Professional Assistant Blog

JANUARY 4, 2008

Its a great piece of software that will help you and you marketing department figure out the best course of action to increase your sites popularity. We use SmarterStats to review our page views, hits, resolved IP addresses, etc. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

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Professional Assistant Blog

MARCH 27, 2008

Add New, of course, would be used to add a brand new contact. Click on the arrow down button right beside the "New" button, then click "Distribution List" Here you can either "Select Members" or "Add New" Select Members is used to find contacts that are already in your address book.

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UPS 2008 Cubicle Microsoft Outlook 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Do you feel that you could be helping the client even if you dont know the answer to their issue right away? This happens so often within large corporations, since most of them care only about the bottom line - money! Keep in mind that they are the ones that are paying your salary.

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2008 Customer Service Cubicle Google Docs 100

Professional Assistant Blog

MARCH 28, 2008

Of course, you have to present yourself well, answer the interview questions properly, have the skills and knowledge of the position you are applying for and a few other factors that help you get the job. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today. Until next time, T ake care - of your clutter!

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Professional Assistant Blog

AUGUST 28, 2007

Mention to your boss (in a professional manner of course) that you have X number of tasks, projects, etc. Here are the basic rules to do this: Start off with something positive, such as you have been working hard on whatever project you want to mention and show some results of this. and would like to get their help on getting these done.

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Laughing all the Way to Work

JANUARY 19, 2009

The good thing about on-line courses, is anyone can do it from anywhere. When it gets closer to the course date and it doesnt look like they will fill the seats, they offer the course at a cheaper price. They can slot you into courses, either online or live classrooms that are happening tomorrow or later on.

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Professional Assistant Blog

DECEMBER 11, 2007

If there are some negative feedback, let them go, it builds conversations (of course take out the spam) 2. 3comments for this post Chris Salazar Good points. Id like to add two important notes: 1. Enable comments and like you said do not screen them. No ghost writing. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

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2007 2008 Cubicle Google Docs 100

The Office Professionals Place

OCTOBER 19, 2009

Phone etiquette is important, remember to leave your name and phone number twice when leaving a voicemail- once at the beginning and then at the end of the call. Of course, this may not be possible because you are in different countries or parts of the world, the second method would be to pick up the phone, followed by an email introduction.

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Professional Assistant Blog

MARCH 3, 2008

Of course, the inverse also works. The key to quick transitions, I’ve found, is to keep local copies of all emails. I route my email accounts through Outlook so there are hard copies of everything just in case. I even do this with my Gmail accounts. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

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2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

OCTOBER 30, 2008

This, of course, is heaven to some, but like me, cant stand being bored. By The Professional Assistant on Thursday, October 30, 2008 Filed Under: Meetings , Organize , Productivity D o you find yourself being bored out of your mind at times with nothing to do? Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

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2008 2007 Cubicle Google Docs 100

Professional Assistant Blog

NOVEMBER 20, 2007

Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. Are you a seasoned veteran like myself (well, this is what people tell me)?

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2007 2008 Cubicle Google Docs 100

Office Dynamics

NOVEMBER 19, 2015

Of course, you know about our Office Dynamics Blog because you’re reading a post right now. In fact, we are so passionate about providing training to you that we added a second YouTube Channel called Live a BIG Life. You’ll find even more training videos by Joan Burge here.

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Training Administrative Professionals 2015 AT&T 100

Laughing all the Way to Work

AUGUST 1, 2010

I logged onto my computer last week and put in my network password, then to open my Outlook account I had to put another password in for that. Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work. Lets enjoy our day together.© August 03, 2010 Jolene said.

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Time Zones 2010 IAAP Filing 100

Professional Assistant Blog

MARCH 20, 2008

Our jobs are not limited to just being a “secretary” We may need to look at courses that will help us reach our goals, but the possibilities can be endless when we think outside the box. They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in.

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2008 2007 Cubicle Google Docs 100

Who's the Real Boss?

FEBRUARY 21, 2018

Now I got asked to write on this topic of ‘mean girls’, and not surprising given my previous articles written on EA etiquette and the obsession we have with status. Whatever it is, it’s not cool, and not the way any effective admin team should operate.

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Gossip AT&T Agenda Etiquette 52

Service Untitled

OCTOBER 28, 2010

Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it? Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00

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Customer Service Office Depot Purchasing Etiquette 40

Laughing all the Way to Work

JANUARY 13, 2009

We really dont have an excuse because it is becoming increasingly easy to take courses online. I have had great experiences learning online in interactive courses. One question I have about this entry is where do you find online courses. Happy New Year Patty, I hope your vacation was restful and recharged your battery!

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Time Zones IAAP 2009 International 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Of course, be sure to check with your co-worker first before providing his or her information. Who are you?

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2008 2007 Cubicle Fax 100

Service Untitled

MAY 19, 2011

The apology is of course necessary, but if the problem isn’t rectified, what has been resolved? The unprofessional behavior by employees can quickly become viral when a customer relates their experience to others on social networks such as Twitter and Facebook. So what is the great debate how to handle customer complaints?

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Customer Service AT&T Phones Training 40

Laughing all the Way to Work

DECEMBER 31, 2009

Years ago, when I worked for the Royal Canadian Mounted Police (RCMP), I took a training course on a Telex machine. Again, when I worked at the RCMP, I went on a training course for a machine to do criminal record checks. Of course I had to tell everyone at the office. * Needless to say -- it worked!

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Time Zones 2010 IAAP International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. This is the time you need a lot of positive self talk.

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Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

OCTOBER 4, 2008

Of course we know that people like this are not the Queen and their self-importance is only from themselves, but they can sure make your life miserable while you are in their kingdom. (New How can you survive in this kind of a working environment?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 20, 2009

Of course, the reason could have been that I was up all night with a sick child or wasnt feeling well myself or I just had an argument with my spouse and was still stewing about it. I teach an Administrative Professional course at a business college in Winnipeg and I have a website for my classroom.

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Time Zones 2009 IAAP Administrative Professionals 100