Course Customer Service Policies Social Media 
Service Untitled
JANUARY 28, 2014
Spend a few hours in a busy airport and listen as a few narcissistic and petty customers scream profanities at service workers in fast food establishments, airline employees, or transport personnel as if the adverse weather and all of the complications that frequently occur during such times are the fault of the employees.
Eat Your Career
AUGUST 28, 2023
You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. Of course, the more information you give it, the better the outcome. Follow your organization’s policies and don’t share any private information, whether personal or business-related.
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Service Untitled
APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
Denise Aday
JUNE 14, 2009
Perhaps that explains some of his grumpiness regarding the use of virtual assistants in social media. But… I agree with much of what he said in his post yesterday, “Looking Behind the Curtains on the Social Media Stage: Humans Don’t Scale&#. Let me start by saying that I adore Jeremiah.
Recruit CRM
JUNE 17, 2021
Apart from describing the tasks, talk about the leave policy, workplace bonuses, yearly paid leaves, vacation plans, health insurance, employee stock options etc. This includes content formation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copy writing, performance analysis.
Make or Break Moments
SEPTEMBER 3, 2010
It doesn’t sound like this is a location edict, but more of a companywide policy. Claire’s prefers customers who pay with credit cards Or perhaps Claire’s only wants you to spend LESS than $40 It is better to receive two bad $40 checks than one $75 bad check Gosh. Sounds like a personal problem.
Eco-Office Gals
DECEMBER 23, 2012
Social networking. Pretty much everyone has jumped aboard the social media bandwagon at this point, garnering likes, pluses, retweets, and the works along the way. Of course, it is also an opportunity to go green by reducing wasteful packaging and using recycled materials. Customer service.
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