Course Customer Service Expenses Phones 
Service Untitled
JULY 31, 2012
Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? In a study from CRM Guru, bad customer service accounts for 70 percent of customer attrition followed by poor quality at 30 percent, price at 25 percent, and functionality at 15 percent.
Service Untitled
SEPTEMBER 16, 2013
This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?
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Service Untitled
NOVEMBER 16, 2010
and brought up some interesting points about customer service and the lack thereof. Slater became a sort of folk hero of customer service contempt by more than 200,000 people on his Facebook’s fan page. People are fed up with poor customer service and customer service departments.
Service Untitled
NOVEMBER 8, 2013
No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. The real payoff happens when we get to the front of the line or the representative answers the phone.
The Small Business Blog
JANUARY 11, 2010
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Add up all your monthly expenses so you can estimate how much money you will have left each month. The best tip from my point of view would be to avoid unnecessary expenses. Then try and remove or refinance the most expensive lending.
Productivityist
DECEMBER 15, 2013
One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. We ended up hiring him for several jobs and staying in constant contact over the course of several weeks. egotiation via email & phone ?
Musings of a High-Level Executive Assistant
MARCH 3, 2013
Surely, as executive assistants we may feel this way when we have to do all the boring stuff - filing, expenses, travel, calendaring, and phones. As an executive assistant, I knew I wasn't curing cancer or inventing anything, but that customer service role and making a difference in one executive's life was meaningful for me.
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