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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Should You Encourage Your Team to Pursue Side Hustles?

Success

No longer a fringe activity but a permanent part of the modern workplace, side hustling brings troubling questions to leaders about their role in allowing or even encouraging their team to pursue side hustles—a term known as intrapreneurship. Side hustles allow your team to stretch their creative and organizational muscles.

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Nexudus Unveils OpenAI Integration For Seamless Help Desk Automation

Allwork

By automating help desk processes, the innovative technology empowers workspaces to potentially reduce response times by up to 80%, allowing their teams to focus on more business-critical tasks. Streamlined Workflows: Automate repetitive tasks and alleviate the burden on your team, allowing them to focus on more complex business challenges.

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Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.

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UBC Acquires Inigo Business Centres

Allwork

I am delighted that I can trust the ongoing development of Inigo Business Centres to UBC, a company with a highly experienced team who share the same people-focused ethos as we do. Inigo’s clients and team members are in great hands, and I look forward to seeing the company continue to flourish.” A New Direction for UBC .

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Unlocking Inclusive Design With Data: 6 Steps To Power Your Workplace

Allwork

In a recent podcast conversation, Ryan Anderson, Vice President of Global Research and Insights at Miller Knoll, shared his advice and tips on how to best use data to inform design decisions. Organizations should look to design workspaces with employees rather than for them, while taking into account the needs of both individuals and teams.