All Things Admin

FEBRUARY 20, 2023

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. Instead, make a concentrated effort to look ahead to the future and begin developing the necessary skills now – before you need them!

Administrative Professionals 98

Administrative Professionals Social Media 2025 Mentoring 98

Practically Perfect PA

MARCH 29, 2017

This innovative tool comes at no cost and with no contract but saves on average 21% on hotel bookings. In the words of the Office Manager at Keystone Group, “The booking system is flawless and so easy and quick to use. Any queries are answered in minutes and with exceptional levels of customer service.” .

Customer Service 100

Customer Service Management Travel 100

Workplace Insight

OCTOBER 17, 2023

This eliminates the need for switching between systems to access data reports and enhances productivity. It integrates with existing systems, reducing the need for manual data processing and enhancing data accuracy. The implementation of embedded BI can also aid in improving customer service.

Customer Service 59

Customer Service Environment Learning Management 59

The Small Business Blog

MAY 4, 2017

We’ve provided several key ways to build customer loyalty and help make your key customers into regulars. Making customers feel special. A first important way to build loyalty with your customers is to make them feel special. Small businesses also usually go hand in hand with local business and local customers.

Purchasing 234

Purchasing Agencies Customer Service Gifts 234

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

Practically Perfect PA

MAY 4, 2017

Total Chauffeur Service , an Independent, privately owned Ground Transportation Company based in London, UK breaks down the key elements in prioritising your colleagues’ safety and wellbeing over the cheapest available cost. Personal Service. Can you negotiate on price with App based booking systems? Driver Safety.

Travel 153

Travel Negotiating Customer Service Expenses 153

The Small Business Blog

JUNE 30, 2012

Lowering costs, improving cash flow, minimising on excess or out of date stock whilst improving on customer service is every company’s dream. If you could do this all with the use of just one system, even better.

Management 100

Management Customer Service 100

Workplace Insight

MAY 1, 2022

But if older workers have been put off work due to health risks or lack of opportunities, it would mean the economy is being deprived of potentially productive workers – which could cost the state in various ways. Perhaps the cost-of-living crisis will force the over-50s back into work, partially solving the UK’s labour shortages.

Retirement 98

Retirement Policies 2019 2021 98

Stephanie LH Calahan

JULY 1, 2011

  You might need a CRM system too.   CRM stands for Customer/Client Relationship Management.    In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more. 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

The Small Business Blog

AUGUST 15, 2007

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 19, 2007

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2009 2006 100

The Small Business Blog

OCTOBER 18, 2007

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Buy second hand.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

AUGUST 23, 2007

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2006 2009 100

Practically Perfect PA

MAY 4, 2017

Total Chauffeur Service , an Independent, privately owned Ground Transportation Company based in London, UK breaks down the key elements in prioritising your colleagues’ safety and wellbeing over the cheapest available cost. Personal Service. Can you negotiate on price with App based booking systems? Driver Safety.

Travel 100

Travel Negotiating Customer Service Expenses 100

The Small Business Blog

AUGUST 24, 2007

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 Suppliers 2008 2009 100

The Small Business Blog

AUGUST 24, 2007

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 Suppliers 2008 2009 100

The Small Business Blog

OCTOBER 25, 2007

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2009 2006 100

Make or Break Moments

JUNE 24, 2010

I have one child in the school system and she participates in many extra activities, most of which we now pay for as we go. Do you say something like – it is the economy or cost of living or do you actually take them on as partners and let them know how the price increase affects them and why you’ve come to the decision.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 25, 2010

I recognize that larger companies probably feel that an automated system that often separates the calls according to type and then attempts to provide answers without ever hearing a human is cost saving, but what does it do to the customer relationship?

Phones 100

Phones Customer Service 2009 2008 100

Eco-Office Gals

OCTOBER 31, 2016

For the waste management companies, smart bins and related IoT technology offers many efficiencies—including optimized routes, improved asset tracking and more accurate cost analysis. Collection operations become smarter and more efficient, plus customer service is improved. What’s more, there are also financial benefits.

Management 100

Management Carbon Footprint Equipment Customer Service 100

Eco-Office Gals

DECEMBER 10, 2013

Costs associated with issuing and filing paper receipts is driving the conversion to e-receipts. Not only are printed receipts a cost, they can also be a point-of-sale nightmare when printers stall or paper jams occur. E-receipts solve these and other customer service problems. photo by: ben_osteen.

Credit Card 100

Credit Card Customer Service Email Environment 100

Stephanie LH Calahan

SEPTEMBER 10, 2011

Have a system in place to help you remember important follow-up at the appropriate time. What is the cost to you for you to do nothing? the opportunity cost of bad customer service due to lost information, slow response time to internal or customer needs, or the frustration and stress of looking for lost information.

Filing 100

Filing Legal Customer Service Stress 100

The Small Business Blog

JUNE 18, 2010

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 8, 2010

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 6, 2009

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2006 2009 100

Productivity Bits

JUNE 7, 2010

This has been Zappos’ business model: Build a business driven by customer service based on happiness. Happiness is their total business philosophy that thrives within their office walls and extends into how they interact with their customers and co-workers. Deliver Happiness Instead Of Delivering Shoes. It’s true.

2011 100

2011 Customer Service Copyright Policies 100

The Small Business Blog

MAY 18, 2010

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 21, 2010

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

Learning 100

Learning 2007 2008 2006 100

Service Untitled

DECEMBER 27, 2010

In 2008, social media and customer service were not even on the radar; in 2009 it grew to 13%, and this year 40% of contact centers actively use social media in their customer service. There is also a powerful link with companies and customers who actually listen to the suggestions and feedback of consumers.

Social Media 40

Social Media Customer Service 2008 2009 40

The Small Business Blog

NOVEMBER 2, 2009

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Hit the plastic.

2009 100

2009 UPS 2007 2008 100

Success

DECEMBER 20, 2023

My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.

2024 299

2024 Customer Service Agencies PowerPoint 299

Practically Perfect PA

NOVEMBER 25, 2014

Anyone that lives and works in London will know that the first sign of snow will initiate a complete meltdown of all public transport systems from airplanes to buses and everything in between. Everyone that signs up to a GetTaxi Corporate Account will have access to a dedicated account manager and access to a 24hr customer service number.

Travel 100

Travel Credit Card 2014 Customer Service 100

The Small Business Blog

MARCH 24, 2010

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Not policy.

Budget 100

Budget 2010 2007 2008 100

The Small Business Blog

JUNE 13, 2010

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 28, 2010

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

Budget 100

Budget Training 2007 2008 100

The Small Business Blog

SEPTEMBER 9, 2009

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

DECEMBER 28, 2009

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

2007 100

2007 2008 2006 2009 100