Service Untitled
DECEMBER 12, 2012
The National Retail Federation estimates the average jolly holiday shopper will conservatively spend $750 for family and friends this season. What we don’t like however, are problems with the merchandise or services we purchase. What we don’t like however, are problems with the merchandise or services we purchase.
Service Untitled
FEBRUARY 27, 2013
According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.
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Service Untitled
APRIL 11, 2012
Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.
Service Untitled
APRIL 10, 2012
Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.
Service Untitled
JANUARY 31, 2011
Manchester Airport’s Terminal in London introduced holographic customer service agents today. Yes, no kidding, and the holographic images, reproduced from real-life customer agents Julie Caper and John Walsh have been deployed at the entrance to the security area of the airport. photo credit: ssoosay.
Service Untitled
MAY 11, 2011
Occasionally send your customers a small trinket honoring your appreciation of your clients; it doesn’t have to be expensive. That piece of candy didn’t cost much, but I’ll never forget how I smiled and to this day have never forgotten that particular hotel. Customers and clients always like to be recognized.
Service Untitled
MAY 10, 2011
Occasionally send your customers a small trinket honoring your appreciation of your clients; it doesn’t have to be expensive. That piece of candy didn’t cost much, but I’ll never forget how I smiled and to this day have never forgotten that particular hotel. Customers and clients always like to be recognized.
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