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Feedback: Take It or Leave It, but Don’t Defend Yourself Against It

Success

I tried to explain to my boss what had really happened and why the feedback was unreasonable, but she stopped me and said, “Feedback is a gift. It is a mark of emotional maturity and professional confidence to be able to accept critiques graciously. Receive it as such and then you can decide what you want to do with it.”.

Gifts 290
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3 Awkward Money Conversations in the Workplace and How to Navigate Them

Success

While you share in your coworker’s happiness, does that mean you’re obligated to contribute to the gift collection that celebrates multiple, and often back-to-back, milestones? Not contributing to a gift should not negatively reflect on someone in the workplace. 1: Celebrating a coworker’s (fill in the blank) Engagement.

Salary 246
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Should People with Grit Ever Give Up?

Success

So, instead, we might replace it with an easier question: “How confident do I feel?” How to avoid it: When it comes to confidence, we want to have enough, but more isn’t always better. What we need is accurate confidence; we need our confidence to match our likelihood of success. Explicitly consider the other side.”

UPS 279
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Successful businesses S.I.T.

Email 279
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Digital communication tools are a constant source of workplace strife

Workplace Insight

With half of companies now employing three or more generations, the report claims to reveal a pressing need for clear digital communication guidelines to support effective collaboration and workplace efficiency among diverse age groups. The digital toolbox keeps expanding, with only 7 percent reporting a reduction in tools.

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7 Examples of Good Customer Service to Build Customer Loyalty

Success

Surprise customers with a gift. Online pet supply center Chewy took gift-giving to heart. In fact, it is widely reported that Chewy provides approximately 1,000 paintings a week to its customers. It requires employees trained to be confident. Provide self-service options. Customers sometimes need self-service the most.

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Why Supporting Small Businesses This Holiday Season Is More Urgent Than Ever

Success

of small businesses surveyed reported the pandemic had a large or moderately negative effect on their business. The current report is part of a series of surveys designed to measure how the pandemic is affecting the nation’s small businesses, and the results are sobering. Census, 67.5% Photo courtesy of Richer Poorer. Richer Poorer.

Holidays 290