Confidence Equipment Policies Training 
Workplace Insight
MAY 15, 2024
Six in ten employees will require training before 2027 according to the World Economic Forum , which estimates that the talent shortage will exceed 85 million people by 2030. A recent Boston Consulting Group survey of C-suite executives found that only 6 percent have trained more than a quarter of their employees on GenAI tools to date.
Allwork
AUGUST 30, 2023
Implement and Enforce Anti-Bullying Policies: Organizations should have clear policies against bullying. These policies should outline the consequences of bullying and provide a safe avenue for reporting incidents. This training can equip employees with the tools and confidence they need to stand up against bullying.
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Success
OCTOBER 7, 2022
But we needed to fill a training class fast, so we gave him a shot. I assigned the group a tough task: to memorize an essential part of our training manual in about 12 hours. He was confident, intelligent and impressive—the kind of guy who could walk through the rain and not get wet. Confidence can only go so far.
Allwork
NOVEMBER 17, 2022
Some are confidently pressing ahead with ‘return to office’ plans. And plenty more are in limbo, testing different work policies with a “wait and see” mentality. . There’s another problem: managers aren’t equipped with the right skills to address these challenges. . Listen in full here. . Lack of skills .
Workplace Insight
FEBRUARY 15, 2024
This will look different based on the specific needs of businesses and individuals, but continuing to communicate about where support for mental and physical health can be found and providing training to equip managers with the tools and confidence to support their teams is a good place to start.
LEADERASSISTANT.COM
NOVEMBER 26, 2023
This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.
Service Untitled
APRIL 10, 2013
Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations. The Customer Service Survival Kit was written by Richard S.
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