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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Izzy discusses the power of networking, what it means to own your work, managing a team of executive assistants, and cultivating confidence. LEADER ASSISTANT LIVE EVENTS Check out our constantly updated schedule of events for admins and assistants at LeaderAssistantLive.com.

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Ep 219: Annie Croner on Burnout, Boundaries, Confidence, and Detaching Your Worth from Your Work

LEADERASSISTANT.COM

Annie and I talk about burnout, boundaries, confidence, automation, and detaching your worth from your work. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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The Ultimate Handbook for Remote Work from Home Jobs

Allwork

Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you. Industries such as information technology, healthcare, education, marketing, and customer service are just a few domains where remote work flourishes.

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Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

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Ep 256: Ellen Richards on Career Pivots and Resilience in Job Seeking

LEADERASSISTANT.COM

. – Dolly Parton CONNECT WITH ELLEN Ellen on LinkedIn ABOUT ELLEN Ellen Richards, Founder of The Lightbrary, is on a mission to empower Executive Assistants to dream bigger, explore possibilities with curiosity, and confidently create action plans to achieve their goals.