On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? Cavalli points out that social media interaction isn’t always about discussing a new movie or dishing the latest gossip.

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Service Untitled

DECEMBER 5, 2012

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums.

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The Small Business Blog

MAY 25, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? www.allround-invoice.com Recent Trackbacks uberVU - social comments : Social comments and analytics for this post.

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Andrea Kalli

MARCH 25, 2010

Now, thanks to social media, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Social media gives small businesses the power to outshine their large opponents, outmaneuver major corporations, and with a bit of dedication and work, eventually beat their more powerful opponents.

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Small Business CEO

MAY 9, 2013

For cash strapped small businesses social media can be a cheap and effective way to promote your business/brand and increase revenue. At the same time many SMBs don’t properly utilize social media or ignore it altogether. Do set up social accounts on all the relevant social platforms for your business.

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Small Business CEO

OCTOBER 14, 2013

Social media has invaded modern life and anyone not on any of the big three platform is practically unknown. Although long overdue, businesses are finally embracing social media as the new platform to make them known. However, businesses are now beginning to see social media in a new light.

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Service Untitled

APRIL 15, 2014

Centralized call centers receive and transmit an enormous volume of telephone requests daily, with the purpose of collecting and handling information, ranging from product inquiries, questions about transactions, and customer service. So who are the most successful customer service representatives and how is that achieved?

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Service Untitled

JULY 15, 2011

It used to be the only way to make a profound impact with a consumer complaint when no one would listen, was to send a registered letter to the company headquarters. Social media, namely Facebook and Twitter get unhappy customers attention. Start with the traditional customer service steps first.

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Success

AUGUST 25, 2021

As the founder, I get to be the chief creative officer of a global company with a range of apparel, handbags, footwear, jewelry and accessories that are all available online and through more than 900 retailers around the world. I also host a podcast called Superwomen and created the business network, Female Founder Collective.

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The Small Business Blog

MARCH 23, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? www.allround-invoice.com Recent Trackbacks uberVU - social comments : Social comments and analytics for this post.

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Service Untitled

OCTOBER 28, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback.

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Service Untitled

OCTOBER 27, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback.

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Catch Friday

NOVEMBER 2, 2010

You can maximize the use of social media for public relations. Make sure that you initiate as well as participate in social conversations. This is why it is important that when you use social media for business that you really learn to listen. Social media are tools that you can use to reach audiences.

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The Small Business Blog

JULY 2, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Forex Robot : Take Your Company Public In Less Than 10 Days? Is Your Networking Fishy Enough? E-Mail me or follow me.

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Service Untitled

FEBRUARY 9, 2011

CEO of Tello, Joe Beninato says the service exists primarily to thank employees for their excellent customer service. How many times have we all been to restaurants or bars and have had great service, but there is too much confusion or it’s too crowded to search out a manager to give the employee a great review?

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Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. Consider using social media the same way. When you enter the world of social media, service or product problems can immediately become public discussions.

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Service Untitled

DECEMBER 20, 2010

Every business is bound to have unhappy customers; there’s always some variable that can go wrong despite all safeguards to make things perfect. Great customer service extends beyond answering the phone after two rings, beyond the twitter and Facebook entries, and even beyond the gentle ego stroking of an already angry customer.

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The Marq

OCTOBER 26, 2009

TheMarq A Human Perspective on Business and Life Social Media Not a Panacea Some will find this as no surprise: social media is NOT the answer to every challenge in business. How will all the services work together in the future? However, it is something you need to be aware of and know how to use.

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Recruit CRM

JUNE 17, 2021

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

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Customers Rock!

SEPTEMBER 6, 2011

Organizations should be asking this question: Which companies have the best practices in customer focus across all industries ? I recently exchanged Facebook messages with Deb Robison , a smart marketing and social media gal. She wanted to share a customer service story with me and get my take on it.

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Customers Rock!

MAY 5, 2011

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet).

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Service Untitled

OCTOBER 15, 2013

The buzz phrase “social listening,” also known as social media monitoring, can help organizations and businesses be more effective and build stronger brand relationships. Perhaps the Dell story with the “power to do more” further explains the concept of “social listening.”

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Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. But it is also a great place to take the pulse of your industry and gauge what trends are on the horizon.

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The Small Business Blog

AUGUST 31, 2010

Social Media is also a vital way to reach potential customers, both locally and nationally. Networking online is a great way to reach new customers, and can build brand awareness that would otherwise cost a great deal of money.

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Eco-Office Gals

DECEMBER 23, 2012

Social networking. Pretty much everyone has jumped aboard the social media bandwagon at this point, garnering likes, pluses, retweets, and the works along the way. Customer service. Promotional products.

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The Small Business Blog

SEPTEMBER 7, 2010

Last month T-Mobile, as part of their ‘ Business Sense ’ campaign, carried out a survey on business growth, via the social networking site, Linked In. Make sure that your customer service is up to scratch, though. But what is the best way to promote business growth? Make sure your business is there!

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Service Untitled

JULY 25, 2011

Just this week the American Customer Satisfaction Index partnering with ForeSeeResults polled 70,000 users of websites and social networks including Facebook, Google, CNN and Wikipedia. Most of us find customer service and customer satisfaction a challenge just in the businesses and organizations we pay to use.

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Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate. But I had a passion for making a difference and it is that same passion I bring to my own customers. All inspired by Seth Godin. Just like yours does.

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The Small Business Blog

MARCH 19, 2008

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Forex Robot : Take Your Company Public In Less Than 10 Days? E-Mail me or follow me. You ask a question, I answer!

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Customers Rock!

SEPTEMBER 27, 2010

As you will see in Greg’s book, the time is really right for this type of marketing to make a huge impact through a fresh, individualized channel, social media. Chapter 7, From Reach to Relationships takes this concept into the realm of the customer and their social networks. More Than Interesting Tweets.

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LEADERASSISTANT.COM

OCTOBER 29, 2023

Nicole Grinnell took the idea of being a virtual assistant and turned it into a multimillion dollar company. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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The Small Business Blog

OCTOBER 28, 2007

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Forex Robot : Take Your Company Public In Less Than 10 Days? A limited liability company – LLC in the US, Ltd.

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Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. It helped companies maintain and improve customer relationships and hone in on the most successful and promising target audiences. It can give the names of their children or favorite charities.

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The Small Business Blog

MARCH 21, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? www.allround-invoice.com Recent Trackbacks uberVU - social comments : Social comments and analytics for this post.

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The Small Business Blog

MAY 28, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? www.allround-invoice.com Recent Trackbacks uberVU - social comments : Social comments and analytics for this post.

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The Small Business Blog

MAY 18, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? www.allround-invoice.com Recent Trackbacks uberVU - social comments : Social comments and analytics for this post.

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The Small Business Blog

AUGUST 8, 2010

Build your own network! Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? www.allround-invoice.com Recent Trackbacks uberVU - social comments : Social comments and analytics for this post.

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