Class Customer Service Learning Training 
LEADERASSISTANT.COM
OCTOBER 1, 2023
Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.
Success
MARCH 22, 2022
You might need to get some training. Is your marketing world-class ? Are your distribution, capabilities and customer service all world-class? What if they’re going to choose who’s to be fired based on who is willing to learn the most and who has been willing to contribute the most? Accept responsibility.
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On The Job
JANUARY 19, 2012
When your boss offers you more training, your immediate response may be to decline. More training? But in this story I did for Gannett/USAToday, you'll see that it's to your advantage never to turn down a chance to learn something new. So how do you position yourself to be selected for more on-the-job training?
Service Untitled
MAY 1, 2012
.” The Disney Institute originally began in 1986 in Orlando offering “leisure learning” which entailed courses on fun topics like cooking and landscaping classes. What the visiting families and tourist perceive as effortless daily operations is actually a well-trained, enthusiastic. motivated work force.
Office Dynamics
OCTOBER 9, 2018
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation.
Office Dynamics
MARCH 20, 2012
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation.
Office Dynamics
MARCH 20, 2012
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation.
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