Make or Break Moments

MAY 4, 2010

Starting with the generous sponsors: Avitae, Nickles Bakery , Stancato’s Italian Restaurant and the Cuyahoga Valley Career Center. Well, this past weekend at Podcamp Cleveland EVERYONE was giving away stuff for free. They donated space, food and beverages for the few hundred who came to present and participate.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Ideas.Ted

JULY 8, 2021

Most were small companies with fewer than 100 people, and they included creative and professional service firms but also software startups, restaurants, factories and nursing homes — industries where overwork is common and deadlines can be inflexible. No company just lopped a day off their calendar.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Make or Break Moments

MAY 20, 2010

I’d come early to watch the warm ups and stay for the game. I had been inspired by Bench’s baseball career and read his book Catch You Later which also offered up some pretty encouraging thoughts that helped me through that rough patch. He’s got to ride that nag till it drops.&#

Customer Service 100

Customer Service 2009 2008 2010 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. State the purpose of the meeting in the calendar appointment as well as who will be at the meeting (i.e. Follow up with the meeting organizer to request agenda and/or meeting materials, pre-reading, etc. " Warning!

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

JUNE 14, 2009

My favourite to-do list is a calendar timeline so I can see at a glance where I am at and what I need to do to get there. It is simply using an on-line calendar with space on each day to enter what needs to be done. To generate a calendar in Word 2007, click on the Office Button (in the top left-hand corner). No surprises!

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

DECEMBER 5, 2009

INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. Admin in the Spotlight: Interview with Lynn Holgat. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If it is a big project I use a calendar and write down all my required to-dos on the dates I need to get them done to make my deadline. If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 29, 2009

When an opportunity came up, I went for it. Working is something we all have to do, but when it loses our interest, it makes it pretty hard to get up in the morning and make the commute in. Polish up the ol resume It is all right to send your resume out and see what kind of response you get. Job satisfaction is important.

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" Admin in the Spotlight: Interview with Lynn Holgat.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

SEPTEMBER 13, 2008

When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. Good boss, bad boss On one interview I went on, when I met the two men who would be interviewing me, I met the first one and thought, "OK, so he seems like a nice man and I could work with him."

Time Zones 100

Time Zones Interviewing IAAP International 100

Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. Come up with a plan on how you are going to improve in the areas you identified as needing improvement. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 19, 2009

Once a date is finalized I put it in my bosss calendar and confirm the meeting with the other participants. Another benefit to writing it down is if your boss asks you to cancel it or to quickly tell you when the meeting is, you can look at the sheet rather than trying to search for it in your calendar. Minute taking made easier.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

Another bring-forward and organizing tip my friend shared with me (that she picked up from another assistant along the way) is using two-fold folders, with inside pockets. My boss likes me to print his weekly calendar on Monday so he can see at a glance what he has for the week so I clip that to the front of the folder.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

JANUARY 10, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

She has always shown up as herself and for that she can proudly say her success has been built through complete authenticity. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Laughing all the Way to Work

DECEMBER 28, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 4, 2009

And always checking up on you. Make the interview count and ask the right questions. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca Did you do this? Did you do that? Hire smart!

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

DECEMBER 12, 2009

I started this blog to share the knowledge I had picked up over the years either from other administrative assistants, my bosses or from trial and error. Bring Forward System or Using Tasks in Outlook Have a system to follow up on items your boss has asked you to do or things you know you need to do. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

OCTOBER 10, 2008

If that is not happening, schedule yourself in their calendar. You want to keep up to date on their working life and all they have to do. Keep up to date on their calendar and look ahead to see what is coming up and what your boss might need to prepare for that. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2008 International 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. Admin in the Spotlight: Interview with Lynn Holgat.

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

AUGUST 13, 2010

I think Tasks is one of Outlooks best-kept secrets, but it shouldnt be and is a great way to follow up on items. If I send an email to a co-worker requesting information, I immediately drag it from my Sent items to my Tasks, set a reminder to follow up and write in the Subject line "Did I get this information". Dealing in real time.

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

FEBRUARY 28, 2010

What a blast the last two weeks have been, but I dont think I could have taken any more late nights staying up to watch the Olympics in Eastern Standard Time. Admin in the Spotlight: Interview with Lynn Holgat. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 31, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

APRIL 22, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

FEBRUARY 27, 2009

This time I came up with a site called Karens Linguistics Issues. Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" So how do you word your follow-up e-mail so as not to come across as impatient? It is OK to follow up, but be nice.people have a lot on their plate and your request is probably not the only thing they have to do, so be understanding, but be persistent.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JULY 9, 2010

By using the template I was able to accomplish everything with enough time to change, touch up my make up and hair and then off to the next event. Admin in the Spotlight: Interview with Lynn Holgat. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. Admin in the Spotlight: Interview with Lynn Holgat. February 22, 2009 Patricia Robb said. Dealing in real time.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

AUGUST 29, 2009

I can hardly keep up with my own e-mails at times let alone someone elses account, but that is part of my job. If there are any deadlines or appointments, put them in your boss’s calendar or task list with appropriate reminders. Does it raise a question for you to follow up with your boss? Oh where or where is my password?

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

JUNE 4, 2010

They know that once the issue is resolved, they will then have to scramble to make up for lost time with the person causing the slow down seemingly unaware that what they are doing is hindering everyone else. She could have cleaned the whole house in the time it took her to get her room tidied up. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. She ended up calling her husband back and apologizing for her bad mood. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 9, 2010

If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? Admin in the Spotlight: Interview with Lynn Holgat. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 International 100