LEADERASSISTANT.COM

DECEMBER 10, 2023

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

Confidence 52

Confidence Management Restaurants Mentoring 52

Allwork

JANUARY 18, 2024

So, for me, 2024 is all about how companies might rethink training and development to set people up for better success. Andrea: I’m not an expert in training, but I did some reading to get ready for our conversation, and it seems like all employees appreciate training. million for every 1,000 employees.

2024 246

2024 Stress Training Environment 246

Office Dynamics

NOVEMBER 19, 2019

BUT, I learned and I learned quickly by making some mistakes early on. What I also learned was that I liked what I was doing and that I was good at it – or had the potential to be. This is where the word “team” comes into play. Here are some of the areas of expertise to consider when putting together your team.

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Suppliers Meeting Planning Administrative Professionals Attire 226

LEADERASSISTANT.COM

MARCH 26, 2023

In this episode of The Leader Assistant Podcast, Mariah talks about seeing the assistant role as a viable career, discovering and using your gifts to support your executive, and nurturing a community of growth for an assistant team. LEADERSHIP QUOTE Don’t let anyone think less of you because you are young.

Gifts 95

Gifts Medical Networking Restaurants 95

LEADERASSISTANT.COM

OCTOBER 22, 2023

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team.

Management 98

Management AT&T 2018 Training 98

LEADERASSISTANT.COM

APRIL 2, 2023

She also talks about setting boundaries, ethical “freelanceship,” team building, and overcoming childhood trauma and shaping it into a successful future. Camryn created an updated freelancing experience for her clients by granting them access to virtual assistants who receive continual training and mentorship.

Restaurants 68

Restaurants Customer Service Budget Training 68

Eat Your Career

MAY 11, 2020

In fact, they are often administrative professionals who have little to no training. And without training, it’s only a matter of time before it overwhelms you. If you want to put yourself in the best possible position for the future, Project Management is one of the most important skills you can learn. Learn more here.

Project Management 262

Project Management Skills Management Administrative Professionals 262

Workplace Insight

MAY 28, 2024

Freezing salaries, pausing promotions, adjusting bonuses, scaling back on staff perks and reducing training budgets become go-to tactics for managing the costs of static workforces. Organisations can build intelligent, flexible and resilient teams as sources of value creation. Here’s three key areas to focus on.

2024 52

2024 Salary Mentoring Budget 52

Success

JANUARY 2, 2022

It was part of my training for an adventure race, and I was working on getting comfortable being uncomfortable because I knew that was a necessary ability for the race. I trained in the snow and ran several times in the rain to be ready for either… and it turned out to be an unseasonably warm and sun-kissed day.

Goals 344

Goals Medical Training Confidence 344

Office Dynamics

NOVEMBER 4, 2019

At our recent Annual Conference for Administrative Excellence , I surveyed 350 attendees about the topics they would like me to address at future conferences or training events. I wanted to know the areas the assistants were interested in growing and learning about. What is your learning preference? Learn to invest in yourself.

Budget 189

Budget Training Meeting Planning Calendars 189

LEADERASSISTANT.COM

JANUARY 7, 2024

She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability. She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability.

Customer Service 87

Customer Service Restaurants Budget Environment 87

LEADERASSISTANT.COM

JANUARY 28, 2024

As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes. Ellen Richards brings a wealth of knowledge and skills honed over a long and successful career.

Restaurants 75

Restaurants Customer Service Budget Training 75

Success

NOVEMBER 16, 2023

Say what you want, not what you don’t want It’s easy to lose sight of the fact that you are running a business, or building a business as an essential team member, even in the face of political climates. We also provide resources for employees to learn about issues and vote. This creates a knowledgeable workforce.”

Management 239

Management Policies Stress Environment 239

LEADERASSISTANT.COM

JANUARY 21, 2024

As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

JANUARY 14, 2024

LEADERSHIP QUOTE I will not lose, for even in defeat there’s a valuable lesson learned, so it evens up for me. – ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Forms 72

Forms Finance Restaurants Customer Service 72

LEADERASSISTANT.COM

DECEMBER 3, 2023

In that episode, Cathy and I discussed implementing OKRs at your company, leading a team of assistants, onboarding team members, and more! Be sure to check out my first conversation with Cathy in episode 117 of the podcast. LEADERSHIP QUOTE Leadership is an action, not a position!

Networking 78

Networking Restaurants Customer Service Budget 78

LEADERASSISTANT.COM

OCTOBER 1, 2023

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

LEADERASSISTANT.COM

NOVEMBER 5, 2023

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She is passionate about learning and actively seeks new leadership opportunities and company culture projects that leverage her strengths to create a positive impact on the organization and her community.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

LEADERASSISTANT.COM

AUGUST 27, 2023

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Sarah talks about the challenges and rewards of being an EA, learning to adapt, and the importance of having fun with colleagues to cultivate a thriving culture. Sarah Abbott is executive assistant to the CEO, CFO, and GC at Utz Brands.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

CONNECT WITH JODI Jodi on LinkedIn Jodi on Facebook Book recommendation -> Living Loving and Learning by Leo F. She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin.

2019 80

2019 2015 Restaurants Customer Service 80

LEADERASSISTANT.COM

NOVEMBER 12, 2023

––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Management 81

Management Restaurants Customer Service Budget 81

LEADERASSISTANT.COM

JULY 30, 2023

In this episode, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader. In a hybrid context, arranging and running lunch and learn events.

Mentoring 84

Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

MAY 21, 2023

In this episode of The Leader Assistant Podcast , Yvette talks about working with executives who have a hard time letting go of control, being part of an executive assistant team, supporting multiple executives, and asking for a seat at the table.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

Success

FEBRUARY 15, 2023

For Chad Stripling, director of data science for the interaction innovation team at 84.51° , a data science and analytics firm and media company in Cincinnati, Ohio, four years was long enough to be away from his former employer. Learn about the company culture. “If He left the company in 2018, then returned in 2022. “I

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2021 2022 Payroll 2018 293

Office Dynamics

JANUARY 21, 2020

Office Dynamics specifically focuses on training and development for administrative professionals of all levels. I have written 5 books for assistants, educated 300,000+ assistants, have worked with 70+ Fortune 500 companies, and coached 300+ executive/assistant teams. I have read and agree that ageism exists in the workplace.

Calendars 325

Calendars Administrative Professionals PowerPoint Skills 325

LEADERASSISTANT.COM

AUGUST 6, 2023

Imagine building a team, becoming a trusted leader, creating new processes, driving efficiency, and growing successful businesses all in less than a year. Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

NOVEMBER 19, 2023

. – Steve Prefontaine CONNECT WITH JARED Jared on LinkedIn Offsite – Save 10% when you mention Leader Assistant to the Offsite team! If you’re planning a team retreat, Offsite can save you time, money, and stress.

2015 78

2015 Networking 2013 Restaurants 78

Success

JANUARY 4, 2023

Going along to get along sounds like a restful approach to your interactions, but in reality, learning how to stand up for yourself—to ask for what you want, say no when necessary and insist on due respect—is much more effective for facing the world with confidence. Assertion is a skill that can be learned like any other.

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Assertiveness UPS Confidence Email 272

LEADERASSISTANT.COM

DECEMBER 17, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

FEBRUARY 19, 2023

In this episode, Deedee talks about how to understand the business so you can better support your executive team, supporting multiple executives, creating a professional and personal brand, as well as championing the collective administrative professional brand. Watch the short, animated #AssistantsLEAD video mentioned in this episode.

2004 87

2004 2019 Administrative Professionals Restaurants 87

LEADERASSISTANT.COM

MAY 7, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Prior to Cohere, Naomi was at DeepMind, the London-based artificial intelligence research company owned by Alphabet.

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

DECEMBER 31, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. David was also an early investor and board member at Nerdy (NYSE: NRDY), an on-demand, real-time learning platform in the ed tech space. David lives in St.

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LEADERASSISTANT.COM

DECEMBER 24, 2023

After 18 years of award-winning success in the corporate space, working as a sales leader for Fortune 500 companies across three different industries, Maria brings her unparalleled combination of experience to her proprietary process and interactive trainings, helping companies understand the science and benefits of goal-setting for their employees.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

MAY 28, 2023

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She grew up in England but was always passionate about Europe and learning foreign languages. When she began her first full-time job in Disneyland Paris in 1999, she knew it was the beginning of a new life in France.

2016 85

2016 Restaurants Customer Service Budget 85