Remove Blog Remove Customer Service Remove Policies Remove Social Media
article thumbnail

Is Using Social Media at Work a Good Idea?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? They comment on blogs. Facebook announced this week is has 500 million users. They Twitter.

article thumbnail

Is Customer Service Part of Your Business Process?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response? Sounds harsh?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Book Review: The Customer Service Survival Kit

Service Untitled

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

article thumbnail

Service Untitled» Blog Archive » B&H Customer Service

Service Untitled

Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. Liberal return policy. Possibly Related Posts: L.L.Bean ranks #1 in customer service L.L.

article thumbnail

TheMarq: Social Media Not a Panacea

The Marq

TheMarq A Human Perspective on Business and Life Social Media Not a Panacea Some will find this as no surprise: social media is NOT the answer to every challenge in business. As Seth Godin recently wrote in his blog, "some people are better than others," and those are the people that are your company or product fans.

article thumbnail

Behind the Social Media Curtains: Virtual Assistants

Denise Aday

Perhaps that explains some of his grumpiness regarding the use of virtual assistants in social media. I think he’s brilliant, love his Web Strategy blog , and had the good fortune to meet and talk with him in person at SXSW Interactive this year (no dark circles then). Let me start by saying that I adore Jeremiah.

article thumbnail

What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. It is blogs with personality (like yours Stefan) that tend to do well. You want a little more.

2010 100